AT&T
Line Down Line
800-355-3980
AT&T Internet support for Internet customers - AT&T® Official Site
Wire3
General Questions/Comments:
Existing Customer Needs:
Customer Support Telephone:
(386) 280-4565
In direct response and compliance with the Florida Legislature’s passage of House Bill 1239 (2021), the City of Titusville is proud to support efforts to expand broadband internet access to all residents, especially in underserved and unserved areas. This new law provides internet service providers with more opportunities to build infrastructure and connect Floridians to essential digital services.
To help implement this important initiative, the City of Titusville has issued right-of-way permits to a number of broadband companies, including Wire3 and AT&T, as registered telecommunications providers serving Brevard County. Wire3, AT&T, and their contractors are actively installing state-of-the-art fiber optic broadband infrastructure throughout Titusville, with a focus on areas that currently lack reliable internet access.
The city recognizes that this work involves activities in public rights-of-way and, in some cases, near utility easements, which have raised questions and concerns from residents. We want to assure the community that:
- Most road rights-of-way are 50 feet wide, and all fiber installation activity is intended to remain within that boundary.
- In some areas, there is an additional easement for utilities. Occasionally, these easements may occur on private property. For more information, residents can refer to Florida State Statute 337.41, which outlines the rights and responsibilities of registered telecommunication companies when working in these areas.
In our commitment to transparency and proactive communication, the City of Titusville has launched a dedicated website landing page, Citywide Broadband Installation | Titusville, FL, where residents can:
- Access frequently asked questions (FAQs) about the installation process
- Learn more about the timeline and scope of the broadband expansion project
- Find contact information for Wire3, AT&T, and their subcontractors
- Submit concerns or questions related to the work in their neighborhood
While this broadband installation is a multi-year project—estimated to take up to two years—we are taking every step to ensure it is implemented as smoothly and respectfully as possible. Our goal is to minimize disruption while bringing the long-term benefit of reliable, high-speed internet access to every corner of our community.
“The City of Titusville is committed to providing timely and accurate information, along with links to useful resources for our residents during Titusville’s citywide fiber-optic installation process”, said Interim City Manager Tom Abbate. “We thank our residents for their patience and cooperation as we work together to bridge the digital divide in Titusville”, added Abbate.