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The City of Titusville, Florida / Support Services / Customer Service/Utility Billing / News

City of Titusville’s New Payment Service Offers More Choices for Customers

**Current bank drafting information will be deleted from customer accounts on May 1, 2020.  Please re-enroll at www.titusville.com through our online portal**
 
To provide utility customers with easy access to make payments and more payment options, City of Titusville Customer Service Division has implemented an advanced electronic billing and payment solution. Online account access and payments were previously offered, but now customers can choose to pay with electronic check or a credit or debit card and additionally gain the ability to pay by phone or text message.
 
The new service brings a user-friendly online payment portal enabling customers to view and pay bills, schedule one-time and automatic payments, securely store payment information for later use, review up to 24 months of past bills (as they become available), and enroll in paperless billing. Email notifications are sent when the bill is ready to view, just before the due date and when a scheduled payment is pending. Creating an account is recommended, however, it is not necessary to view bills and make a payment.
 
The pay by phone option is available 24/7 and is a quick alternative for customers who may not be interested in going online. Customers can simply call 321-383-5791 anytime, enter their account information and follow the prompts to make a payment or get their latest account balance.
 
With Pay by Text, customers can stay informed by receiving text notifications about their bill and additionally have the option to respond via text message to make a payment using their default payment method. Customers can enroll in Pay by Text when making an online payment or within their online account.
 
Service convenience fees are as follows: credit/debit card fee $2.75, One time ACH fee $2.75, Recurring monthly ACH fee $0.35.
 
Visit www.titusville.com for more information and to access the payment portal.
 



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The City of Titusville, Florida
P. O. Box 2806, (32781-2806) - 555 S. Washington Avenue - Titusville, FL 32796 - Phone: (321) 567-3775 - Fax: (321) 383-5704 - Site by Project A

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