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2. The City of Titusville Public Works Department is committed to providing exceptional service to all of our customers. By completing our satisfaction survey you will help us evaluate our effectiveness at meeting your needs and where we can still improve our services to better serve our community.
4. Overall, how would you rate the quality of your customer service representative?*

   1. Very positive
   2. Somewhat positive

   1. Neutral
   2. Somewhat negative

   1. Very negative
6. How well did we understand your questions and concerns?*

   1. Extremely well
   2. Very well

   1. Somewhat well
   2. Not so well

   1. Not well at all
8. How much time did it take us to address your questions and concerns?*

   1. Must shorter than expected
   2. Shorter than expected

   1. About what I expected
   2. Longer than expected

   1. Much longer than expected
   2. Did not receive a response
10. What changes would most improve our customer service?
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12. 1. Receive an email copy of this form.
13. Email address

    This field is not part of the form submission.

14. Submit

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