Is a deposit required to start a new utility account?

Yes. All new accounts are required to pay a deposit at the time of account initiation. Deposits cannot be billed. Deposit amounts vary and are based on the meter size, services available to the property, and prior utility credit history.

Show All Answers

1. What do I need to do to open an account for water, sewer and garbage service?
2. What is the amount of a deposit?
3. Will my deposit be refunded?
4. Where can I pay my bill in person?
5. How do I terminate my account?
6. What if I want my service disconnected temporarily?
7. What do I need to do about changing my mailing address?
8. What is the fixed monthly charge that appears on my bill?
9. Under what circumstances can my bill be adjusted?
10. How often will I be billed?
11. What happens if I do not pay my bill?
12. How often is my meter read for billing?
13. What do I do if I believe my meter to be misread?
14. Can I have my water meter tested for accuracy?
15. What is the effective date of the rates?
16. Is a deposit required to start a new utility account?
17. What is an IVR phone system?