FAQs • Titusville, FL • CivicEngage

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Annexation

1. What is annexation?: Annexation is the act of adding real property to the boundaries of an incorporated municipality, i.e. City of Titusville. See Florida Statute 171.011 thru 171.094. Please call 321-567-3774 for more information.

2. Does my property qualify for annexation?: Per the Florida Statute, a governmental entity can only annex properties that abut property located within that city’s boundaries. The statute also strictly prohibits enclaves or pockets of unincorporated areas. Please call 321-567-3774 for more information.

3. Why does the City want to annex our land?: A municipality may wish to annex land to ensure sound urban development and accommodation to growth as well as ensure that municipal services can be provided to those areas. A municipality can only annex land that is contiguous with a part of the boundary of the municipality. A city might wish to annex land to clean up irregular boundaries and eliminate enclaves. A city will also annex land at the request of the property owner. Please call 321-567-3774 for more information.

Annexations can occur in several ways:

-Property owners contiguous to the City may initiate voluntary annexation proceedings. A petition signed by all property owners in the area being considered for annexation must be submitted to the City of Titusville. The Property is annexed upon adoption of an annexation ordinance by Titusville City Council.

-The City can initiate annexation proceedings through an annexation referendum of all registered electors residing in the area being considered for annexation. The annexation passes with a simple majority of registered voters voting for annexation.

-The City can also initiate annexation proceedings in non-residential areas. The City may annex an area when the owners of more than 50% of the acreage and more than 50% of property owner’s consent in the area are consenting to the annexation.

5. What are the benefits of being annexed into the City of Titusville?: -

6. How will annexation impact the zoning on my property?: Zoning will be evaluated on a case-by-case basis. Please call 321-567-3774 for more information.

7. What about City garbage collection services and rates?: -

8. Will the City require me to connect to the sewer system?: Connecting to the Titusville sewer is not required; however all properties have the ability to connect at the owner’s discretion. There is an impact fee and sewer connection charge. More information can be obtained by contacting Titusville Utilities Department at ()-.

9. Will my water utility costs increase if I’m annexed into Titusville City Limits?: Water utility bills will not increase if annexed into Titusville City Limits. In fact, Titusville residents and businesses will receive a 10% reduction in the water utility bill for annexing into Titusville City Limits. Please call 321-- for more information.

10. When will I see the change in my taxes reflected?: Properties must be assessed by the Brevard County Property Appraiser by January 1. All properties annexed prior to June 1 will reflect the new millage rate on the final property tax bill mailed on November 1. Please call 321-433-8522 for more information.

11. How much is the City of Titusville's mileage rate?: Effective October 1, 2020, the City of Titusville's mileage rate is currently 5.979% of the assessed value of the property. Please call 321--for more information.

12. What are the costs associated with annexing into the City of Cocoa?: While there is no cost to the property owner for processing an annexation request, tax rates and certain fees and charges do differ between Brevard County and the City of Titsvulle. Please call 321-- for more information.

13. Will my property taxes change upon annexation?

The 2015 Brevard County MSTU (Municipal Services/County MSTU) millage rate, to include Fire Control, Law Enforcement, and Road and Bridge, is 2.2999 combined. Once annexed into Titusville city limits, those tax rates will be replaced with (one flat tax rate labeled City of Titusville using a millage rate of (#), or ($)for every $1,000 of taxable value. All other imposed taxes on your property tax bill will remain the same.

Example: A property with a taxable value of $200,000 located in unincorporated Brevard County will have a total property tax of $3,106. That same property located within Titusville city limits would have a total property tax of $. Please call 321-- for more information.

14. What will my Fire Assessment Fee be?

Both the City of Titusville and Brevard County impose an annual fire assessment fee. Fees vary based on property type.

Examples:

Residential: A single-family residence of 1,500 square feet located within unincorporated Brevard County has an annual fire assessment of $177.87. Within Titusville City limits, the same single-family residence has a fire assessment fee of $187.93 annually.

Commercial: A commercial parcel with a 9,000 square foot building on a 1 acre parcel with a retail use valued at $670,000 and located within unincorporated Brevard County has an annual fire assessment fee of $982.60. Within Cocoa City limits, the same parcel has a fire assessment fee of $1,114.88 annually.

Please call 321-- for more information.

15. Will annexation affect school district boundaries?: Annexation into Titusville City Limits will not affect school boundaries which are established by the Brevard County Public School Board. Please call 321-- for more information.

16. How will annexation affect law and fire protection services?: Law enforcement and fire protection services will not be affected. The City of Titusville and Brevard County entered into a mutual aid agreement for shared fire services to ensure that all residents in the unincorporated areas are receiving services, whether from the County or the City. You may already receive services provided by Titusville Fire Department. The unit responding to your requests is dependent upon the drive time to the nearest fire station, and availability of service. Once annexed into Titusville City Limits, the responding unit for law enforcement will be the Titusville Police Department. The Titusville Police Department has (X) officers per 1,000 persons versus Brevard County with 1.67 sheriff officers per 1,000 persons within the unincorporated area. Please call 321-- for more information.

17. How will annexation affect my home-based business?: The City of Titusville has a home-based business ordinance, which regulates home-based business activities. See Appendix , Article , Section of the Titusville City Code. Please call 321-- for more information.

18. I have livestock. Can I keep them?: Livestock is permitted in the () zoning designation only. Please call 321-- for more information.

19. Will I have to go through the City's permit process if I've already received a permit from the County?: No; if you are currently in the Brevard County permitting process, you are not required to enter into the City of Titusville's permitting process. Please call 321--for more information.

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Area Attractions - Rocket Launches

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1. Where is the best place to watch a Launch from?: Anywhere along Titusville’s shoreline will give you the closest unobstructed view of the LaunchPads. For the National Aeronautics and Space Administration (NASA) Select telecast, restrooms, food, and more we suggest Titusville’s, Spaceview Park.

2. What can we expect to see during the launch?: You will see the rocket on the pad, ignition, and liftoff. It is a picture-perfect view on clear day or night, allowing you to see, feel, and hear launch from the shores of Titusville.

3. Does it cost to park?: Parking is limited but free!

4. Where to stay?: Area hotels tend to book up early and people often choose to stay a day or two after the launch to tour the area or in case the shuttle is rescheduled for the following day.

5. Are there restroom facilities?: The local parks have restroom facilities and in some places, extra facilities are put into place for the launch.

6. Is the Canaveral National Seashore open?: This depends on the type of launch taking place. Typically the beach will remain open for smaller rockets, such as Falcon 9, Delta IV Medium, and Atlas V. Larger rockets, such as the Delta IV Heavy or the future SLS will likely cause the beach to close temporarily. For more information, call the Cape Canaveral National Seashore at 321-267-1110 for further information.

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City Clerk - Public Records Management

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1. What are public records?: …all documents, papers, letters, maps, books, tapes, photographs, films, sound recordings, data processing software, or other material, regardless of the physical form, characteristics, or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business by any agency. Chapter 119.011(12), Florida Statutes (F.S.).

2. Who may request to view or copy records held by the City of Titusville?: Chapter 119, Florida Statutes covers public records. This law provides citizens with unparalleled access to the records of government. Section 119.07(1)(a) states: Every person who has custody of a public record shall permit the record to be inspected and copied by any person desiring to do so, at any reasonable time, under reasonable conditions, and under supervision by the custodian of the public records.

3. May I inspect all of the records that the City has in its possession?

Not all records are open for inspection. Certain exemptions to the Florida Public Records Law do exist. Section 119.071 lists the general exemptions from inspection or copying of public records. There are over 1,000 exemptions spread throughout the Florida Statutes.

Examples of Exemptions

Some examples of exemptions are:

Active criminal investigative information
Deferred compensation records
Medical information
Social Security numbers
Surveillance information

Note About Records Requests

City staff is under no obligation to "create" a record that does not exist or to provide the information in any other format than that in which it exists.

4. Who provides access to these records?: All departments within the City can assist with public records requests to citizens and outside agencies. The City Clerk’s office manages archived records.

5. Does the City have a copy of every record ever produced within?: Not all records are kept permanently. The City of Titusville as a public agency is governed by the laws of the State of Florida. The State has established schedules that outline the minimum required retention period for records. The time period required varies from record to record.

6. Will I be charged for the fulfillment of my request?

Copy Charges

Single-sided copies: $0.15
Double-sided copies: $0.20

CD & DVD Charges

CDs: $0.25
DVDs: $0.40

Service Charge

In addition, there is a service charge for any "reasonable" time spent over and above 15 minutes to fulfill records requests (the first 15 minutes shall be at no charge). This charge is determined based on the hourly rate, without benefits, of the personnel providing the service. A cost estimate may be provided before the request is filled. Requestors making an extensive request shall be required to pay the estimated fee in advance.

7. May I check a record out?: The City’s copy of a record cannot be borrowed or removed from the premises.

8. Is it possible to receive my request by email?: In many situations, the record may already exist in an electronic format and can easily be emailed to you.

9. Who do I contact with my request?

You may contact the department which originates the document (For example: for building permit records, contact the Building Department). Requests can be made in person, in writing, or by phone. For requests dealing with Police Department records, you may call 321-567-3907.

Otherwise, for general requests and information, the City Clerk’s office can be contacted at 321-567-3675.

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Community Development - Community Redevelopment Agency

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1. What is Tax Increment Financing?

Tax increment financing provides most of the funding for the Community Redevelopment Area (CRA). This special funding tool provides all increases in taxes within the CRA beyond the year the CRA was established into a redevelopment fund.

The year the CRA was established is the "base year." Any increases in taxes beyond the base year are provided to the redevelopment fund. Therefore, as the property taxes increase due to redevelopment projects, the redevelopment also increases. Tax increment financing is not an additional tax to the property owner.

2. What else does the Community Redevelopment Area (CRA) entail?

The Community Redevelopment Area (CRA) has design guidelines for new development and rehabilitation. These guidelines regulate façade treatments, infrastructure, landscaping, and site design.

All building improvements and site plans must be reviewed by the Community Development Department and all projects of greater than 1.5 acres in property area or 10,001 square feet of building area must be approved by the Community Redevelopment Agency, which includes a public hearing. For more information regarding the guidelines, please contact Tim Ford at 321-567-3860.

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Community Development - Fertilizer

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1. When is the fertilizer Blackout Period?

The fertilizer Blackout Period is June 1 through September 30. During this period, no fertilizer containing nitrogen or phosphorus can be applied.

For more information, E-mail Eddy Galindo or call 321-567-3976.

2. What do the 3 numbers on my fertilizer's label mean?

The three numbers that are shown on your fertilizer’s label are the percentages of nitrogen (N), phosphate (P2O5), and potash (K2O) contained in the fertilizer.

For more information, E-mail Eddy Galindo or call 321-567-3976.

3. What is slow-release nitrogen?

Slow-release nitrogen in a fertilizer means that the nitrogen is in a form that delays its availability for a plant to uptake and use or that is in a form that extends its availability for use by a plant. Similar terms used to describe the form of nitrogen include "controlled release", "timed release," and "slowly available."

For more information, E-mail Eddy Galindo or call 321-567-3976.

4. How do if I know if my fertilizer contains nitrogen or phosphorus?

Most fertilizers have three numbers on their label separated by dashes. These three numbers show the percentages of nitrogen (N), phosphate (P2O5), and potash (K2O) contained in the fertilizer. A zero as the first number would mean it contains no nitrogen. A zero as the second numbers would mean it contains no phosphate. By law, all fertilizer must include a guaranteed analysis table on its label.

The first item listed in the table must be total nitrogen if there is nitrogen in the fertilizer. The second item listed in the table must be phosphate if there is phosphate in the fertilizer.

For more information, E-mail Eddy Galindo or call 321-567-3976.

5. Under Titusville's fertilizer rules, can I use fertilizer that contains phosphorus?

No. Under Titusville’s fertilizer rules, fertilizer that contains phosphorus is prohibited unless you obtain a soil test that indicates a phosphorus deficiency (see FAQ on soil tests).

No fertilizer with nitrogen and/or phosphorus can be applied during any of the following periods:

June 1 through September 30 (the blackout period)
If a flood, tropical storm, or hurricane watches or warnings have been issued by the National Weather Service for Titusville
If heavy rain is expected in the Titusville area

More Information

For more information, E-mail Eddy Galindo or call 321-567-3976.

6. What is a Fertilizer Free Zone?

A Fertilizer Free Zone is exactly what it sounds like: an area free of fertilizer. Residents who live along the Indian River Lagoon are prohibited from using fertilizer within 25 feet of the shoreline of the Indian River Lagoon. All property owners are prohibited from using fertilizer within 10 feet of any water body.

All property owners, especially those living near water bodies, are encouraged to plant native vegetation and practice Florida-Friendly landscaping techniques to reduce or eliminate all fertilizer use. Visit our water conservation pages to learn more about Florida-Friendly landscaping.

For more information, E-mail Eddy Galindo or call 321-567-3976.

7. I use a lawn company. How am I supposed to know what kind of fertilizer they use on my lawn?

Ask your lawn service or landscaper. A licensed professional should be able to tell you how much (what percentage) nitrogen and phosphorus the fertilizer he/she uses on your property contains.

For more information, E-mail Eddy Galindo or call 321-567-3976.

8. Under Titusville's fertilizer rules, can I use a fertilizer that contains nitrogen?

Yes, from October 1 through May 31 you may use a fertilizer that contains nitrogen. However, if you use a fertilizer that contains nitrogen, at least 50% of the total nitrogen must be slow-release. See FAQs on:

Periods Nitrogen/Phosphorus Cannot Be Applied

No fertilizer with nitrogen and/or phosphorus can be applied during any of the following periods:

June 1 through September 30 (the blackout period)
If a flood, tropical storm, or hurricane watches or warnings have been issued by the National Weather Service for Titusville
If heavy rain is expected in the Titusville area

More Information

For more information, E-mail Eddy Galindo or call 321-567-3976.

9. I own a business in Titusville. I often have one of my employees apply fertilizer to the landscaping. How do the new fertilizer rules affect me?

The new regulations concerning nitrogen and phosphorus apply to the fertilizer that you apply to your property. In addition, at least one of your employees must have completed certification in the Florida-friendly Best Management Practices for Protection of Water Resources by the Green Industries offered by the Florida Department of Environmental Protection through the University of Florida Institute of Food and Agricultural Sciences (IFAS) Florida-friendly Landscapes program.

For more information, E-mail Eddy Galindo or call 321-567-3976.

10. I have a lawn service business and often apply fertilizer for my clients. How do Titusville's fertilizer rules affect me?

The new regulations concerning nitrogen and phosphorus apply to the fertilizer that you use in your business. In addition, you must have limited certification for urban landscape commercial fertilizer by the Florida Department of Agriculture and Consumer Services.

You must also have completed certification in the Florida-friendly Best Management Practices for Protection of Water Resources by the Green Industries offered by the Florida Department of Environmental Protection through the University of Florida Institute of Food and Agricultural Sciences (IFAS) Florida-friendly Landscapes program.

For more information, E-mail Eddy Galindo or call 321-567-3976.

11. Can I still use my rotary spreader for applying fertilizer?

Yes. As long as your rotary (broadcast) spreader has a deflector shield, under the new rules it can still be used to apply fertilizer. Make sure you adjust the deflector shield so that the fertilizer does not end up on impervious surfaces such as driveways, sidewalks, and streets or in water bodies such as lakes, ponds, and ditches.

Remember that if you live along the Indian River Lagoon, you are prohibited from using fertilizer within 25 feet of the shoreline. All Titusville property owners are prohibited from using fertilizer within 10 feet of any water body. By planting native vegetation and practicing Florida-Friendly landscaping techniques, you can reduce or eliminate all fertilizer use.

For more information, E-mail Eddy Galindo or call 321-567-3976.

12. What is a “watershed”?

During a rainstorm, the water that flows over the land as runoff collects in streams, canals, rivers, etc. The land area that drains or contributes runoff water to these streams, canals, rivers, etc. is called a watershed. All land is part of a watershed.

For more information please contact Sustainability Planner Eddy Galindo at (321) 567-3976 or eddy.galindo@titusville.com

13. How do I know if my fertilizer contains enough slow-release nitrogen?

The percentage of slow-release nitrogen is listed in the guaranteed analysis table on your fertilizer’s package. To find out if at least 50% of the nitrogen is slow-release nitrogen, divide the amount of slow-release nitrogen by the amount of total nitrogen (also listed in the guaranteed analysis table). Multiply your answer by 100. If the result is 50 (%) or higher, your fertilizer contains the required amount of slow-release nitrogen.

Example

Fertilizer labeled 29-0-4

Guaranteed analysis table lists 29% Total Nitrogen and 5.9% Slow-Release Nitrogen

Equation

5.9 ÷ 29 = 0.2034 × 100 = 20.34%

This means 20.34% of the nitrogen contained in this fertilizer is slow-release nitrogen.

Does This Fertilizer Meet Slow-Release Nitrogen Requirements?

This fertilizer cannot be used because it contains less than 50% slow-release nitrogen.

More Information

For more information, E-mail Eddy Galindo or call 321-567-3976.

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Community Development - Housing

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1. How do I find what type of programs and or agencies provide assistance with various needs in Titusville?

There are several resources for finding out more about programs and agencies in Titusville.

First, call 211. This is an informational hotline that provides a list of agencies throughout Brevard County that provides human and/or social services.
Contact the North Brevard Coalition of Human Services. This agency is comprised of various local service providers that may be able to assist you.
Visit the Harry T. Moore Social Service Center at 725 S DeLeon Avenue for informational brochures and literature about the various programs and/or agencies serving Brevard County.

2. How do I go about applying for a business loan? Are there any grants available?: Currently, the Neighborhood Services Department does not have any grants available for this program. However, you may contact the Economic Development Department for other city programs that may be available.

3. How do I know if I'm eligible for assistance through the rehabilitation programs?

The homeowner must meet income criteria in accordance with state and federal regulations, be the owner of the home, and have owned and lived in the home for at least one year. The single-family home must be within the city limits of Titusville and be covered by homeowner’s insurance. Additionally, your the value of your home and property must not exceed 90% of the average area purchase price established by HUD and/or the Florida Housing Finance Corporation.

You may contact the Neighborhood Services office to discuss the guidelines and apply for assistance.

For more information, email Special Projects & Admin Coordinator or call 321-567-3987.

4. What should I do if I feel I am being discriminated against?

Contact the Fair Housing Continuum at 321-633-4551, or visit Housing and Urban Development (HUD) for additional information.

For more information, email Terrie Franklin or call 321-567-3783.

5. Are there funds available for down-payment and/or closing costs assistance for a person wanting to purchase a home for the first-time?

Yes, the next application period for the City’s First-Time Homebuyer Program will open October 1, 2019. Funds are limited and provided on a first-qualified, first-served basis.

If you are interested in purchasing a home and would like to apply for assistance, please contact Community Housing Initiative (CHI) at 321-253-0053.

More Information

For more information, contact CHI at 321-253-0053.

6. Are there funds available for rental rehab or multi-family development?

Currently, the City of Titusville does not have any funds set aside for these programs. The City does offer incentives for multi-family rental development.

For more information, email Terrie Franklin or call 321-567-3783.

7. Can I apply for Section 8 housing through the City of Titusville?

No, Section 8 certificates and/or vouchers are available only through the Housing Authority of the City of Titusville.

For more information, contact the Housing Authority at 321-267-4204.

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Community Development - Medical Marijuana Act

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1. Did Amendment 2 pass?: On November 8, 2016, Florida voters overwhelmingly approved Amendment 2, expanding the lawful market of medical marijuana in Florida. Florida is now one of 44 states with some form of legal medical marijuana.

2. What department at the state is responsible for permitting/licensing of medical marijuana treatment centers?: The Florida Department of Health - Office of Medical Marijuana (OMM) is charged with overseeing the regulatory infrastructure for medical cannabis in the state. The regulatory infrastructure includes, but is not limited to, licensing of patients, healthcare providers, and Medical Marijuana Treatment Centers (dispensaries). In order to receive approval to operate in the City, all State of Florida licensing requirements will need to be met.

3. What role does the City of Titusville have in the process?: On February 13, 2018, the Titusville City Council adopted Ordinance 5-2018. These regulations focus on proper locations for opening and operating these types of facilities in the city limits.

4. I am interested in growing, care giving, dispensing, or opening a medical marijuana treatment center or related business. How do I register for a permit?: The State of Florida Office of Medical Marijuana (OMM) is charged with writing and implementing the rules for medical marijuana, overseeing the statewide Medical Marijuana Use Registry, and licensing Florida businesses to cultivate, process, and dispense medical marijuana to qualified patients.

5. Where should I start?

You should start at the State’s Office of Medical Marijuana (OMM). The City of Titusville will require all licensing to be in place at the state level prior to issuance of any permit or Business Tax Receipt to operate within the City.

If you are a state-approved dispensary and have a question about a specific location in the City of Titusville, please email the Planning Department or call 321-567-3782.

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Community Relations

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1. Where can I watch Titusville City Council meetings?: Visit our Youtube channel at Youtube.com/CityofTitusville.

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Finance - Property Lien Research

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1. How do I request a lien search on a property?

Please download and fill out the Research Request form, then fax, email or mail the form to the address listed on the form.

Forms

2. I own property in Titusville and I want to know if there are any outstanding liens on my property. Is there a charge?: There is no charge.

3. I want to buy a property in Titusville and I want to know of any outstanding liens on the property. What do I do?

An inquiry can be made by phone, fax, or email. If payoff amounts are needed, please download and fill out the Research Request form, then fax, email or mail the form to the address listed on the form.

Contact

Jessica Trazzera, Liens
Phone: 321-567-3716
Fax: 321-383-5811
Email Jessica Trazzera

Forms

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Fire Department - Employment

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1. How do I get a job with your department?: Please refer to our employment information. Please contact our City’s Human Resources Department 321-567-3729 for employment information and an application form.

2. Does your department have volunteers?: Our department is a paid, career fire department and doesn’t utilize volunteer firefighters. However, we have a healthy volunteer program utilizing community volunteers in non-firefighting roles, such as receptionist, data-entry, recordkeeping, and logistics. Please refer to our community volunteer page for more information.

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Fire Department - General

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1. When I call 911 in Titusville, the Police Department answers. Why?

There are multiple Public Safety Answering Points (PSAP) at law enforcement centers within Brevard County. When 911 is dialed, the call is connected to the appropriate PSAP for that locality. In Titusville, your call will be answered by the Titusville Police Department Dispatching Center, which also dispatches calls for Titusville Fire Department.

If you also require medical transport, the call will be simultaneously transmitted to the Brevard County Public Safety Department who handles ambulance transports within our county.

2. Does it cost me anything when I call 911 for an emergency?: All fire, medical, vehicle accidents, and service calls responded to by Titusville Fire Department are at no cost to our community members. However, transportation provided by ambulance crews of Brevard County Fire Rescue and, transports under rare circumstances by our department, do incur costs for such emergency transportation. Department responses to certain hazardous materials call also may be chargeable, depending upon the type, scope, and length of the hazmat call.

3. Why does a fire truck show up when I call for a medical emergency?: Titusville Fire Department is an Advanced Life Support (ALS) First Responder agency and each of its fire stations maintains licensed Paramedics and Emergency Medical Technicians. By setting up our fire engines to handle all types of calls, including medical emergencies, we typically arrive on the scene faster than an ambulance because of strategically placed fire stations, but can also provide required advanced emergency medical care.

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Fire Department - Public Education Speakers / Tours

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1. Can I take a tour of a fire station?: We welcome the interest of our community members in our stations, our equipment, and our services. To schedule a tour of any of our fire stations, please contact our Public Education Office at 321-567-3804. There is no cost.

2. Can the firefighters come to my school / event?: Our department provides personnel to speak to your group or organization on a number of emergencies and safety-related topics. Please contact our Public Education Office at 321-567-3804 for assistance.

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Fire Department - Records & Reports

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1. How do I get a copy of the incident report generated from my emergency?: If the emergency was not medically-related, such as a house or vehicle fire or a service call, contact our Administration offices 321-567-3800 and a copy of the report will be provided to you.

2. How do I get the results of the fire inspection conducted on my commercial business?: The reports are emailed to the provided email address at the time of inspection. If you need further assistance contact our administration offices at 321-567-3800.

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Fire Department - Services Provided

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1. Can you check my blood pressure?

The personnel at any of Titusville’s fire stations will be happy to take your blood pressure at any time they are not out of the station for emergencies or training reasons. There is no charge for this service and it is available at our fire stations during reasonable daytime hours (8 am to 8 pm). Station locations are:

Station 10: 617 N Singleton Avenue
Station 11: 550 S Washington Avenue
Station 12: 2150 S Park Avenue
Station 13: 4710 Barna Avenue

Our department also provides blood pressure checks every Sunday (barring calls for emergency responses) from 10 to 11 am at a variety of community locations:

Publix Supermarket: 1923 Knox McRae Drive
Publix Supermarket: 3265 Garden Street
Titusville Mall, Center Entrance (Beall’s Outlet): 3550 S Washington
Titusville Towers: 405 Indian River Avenue

2. Do fire departments still rescue cats from trees?: Titusville Fire Department is a customer service-oriented department and will attempt to assist our community members in any capacity that we can, including rescuing cats from trees!

3. I locked my keys inside my vehicle. Can the fire department get them out?

Our department will respond to an emergency situation, such as an infant or pet locked in the vehicle, and will use a punch tool to remove one of the windows to gain access. However, technological advances in vehicle locking mechanisms designed to prevent theft make it extremely difficult, if not impossible, to open a car door and vehicle damage is usually sustained during the attempt.

If there is no emergency involved, our department must regretfully refer you to a locksmith.

4. My fire extinguisher is empty or the tag is expired. Can your department refill it or re certify the extinguisher for use?: No, we cannot. Please consult your telephone directory’s business section under Fire Extinguishers or Fire Systems to locate the nearest company that can meet your fire extinguisher needs.

5. Do you offer free car seats?: No. Child passenger seats are offered at reduced cost with a one and a half to two hours scheduled appointment. Qualification and cost are determined by the Life Safety Specialist. Seat checks are free for residents who have a seat and need assistance with installation or have questions. To schedule an appointment call 321-567-3804.

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Free Email Alerts

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1. Why should I become a member?

Membership on this website lets you personalize your experience here. Your membership allows you to receive email notifications when new information is posted to this site.

As a member, you may also choose to be reminded about any upcoming calendar event. Just choose any event from the calendar section, ask to be reminded about it, and indicate how many days in advance the reminder should be sent. The system will then notify you about the upcoming event via email when that day arrives.

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Historic Designations

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1. What is historic designation?: Designation means that the City of Titusville and the State of Florida officially recognizes your property as being significant to the community and state due to its historical associations or its architectural features or both.

2. Does historic designation of my property have any benefits for me?

Yes, designation brings many benefits, including:

Historic designation improves property values and protects the value of your investment. Real estate experts have found that historic designation of a property increases the salability of a building. Historic buildings tend to attract a wider market and a higher selling price than do non-historic properties.
Historic designation of a group of properties can help protect your neighborhood against inappropriate development, preserving the character of its architecture and its quality of life.
Historic designation may improve your environment, motivating residents to sponsor neighborhood clean-up and other beautification projects.
If you have restored your house, historic designation will protect your work; it can provide the assurance that future owners will preserve what you have accomplished.
As the owner of a historic property, you will be able to receive free technical assistance from the staff and board members of the Titusville Historic Preservation Board. They can save you valuable time and money by advising you on where to locate materials and contractors sensitive to the historic character of your property and how to achieve your home improvement goals.

3. Why should I be concerned about preserving the architectural details of my property?

The history of Titusville dates back to the 19th century and you can trace back and appreciate the City’s development through its architectural styles and building details. Sadly much of the original design and the overall character of the buildings have been destroyed or irretrievably altered so that present and future generations can no longer appreciate the beauty and richness of Titusville’s past.

By conserving the fine craftsmanship on one of a few remaining structures of a certain style, you are preserving an important part of the City’s heritage and contributing to the long-term aesthetic and economic value of the City, as well as to that of your own property.

4. Does it cost me anything to designate my property?: No. Historic designation honors your property. You do not have to pay for it.

5. Will historic designation raise my property taxes?: No. A historically designated property is not taxed differently from a non-historic property. Improvements to a designated property are considered the same as improvements to a non-historic building for the purposes of taxation.

6. How was my property chosen for historic designation?: Several years ago, a cultural resource firm helped the Board conduct a City-wide survey. They identified more than 100 properties that retained their original integrity of form and siting (meaning that they have not been changed greatly), reflected an important aspect of local, state or national history, and/or contributed to the overall character and "streetscape" of a historic neighborhood. They determined that your property is historically significant. This research was funded by a matching grant from the Florida Division of Historical Resources that was administered by the Titusville Historic Preservation Board.

7. I have been informed that my property is historically significant. What happens next?

Upon your approval, then your property will be included in a Preliminary Report that the Titusville Historic Preservation Officer submits to the Titusville Historic Preservation Board for review and comments. After this 30-day review period, the Board will sponsor a Public Hearing concerning all the properties that are being considered for designation. You will be notified of the date and time of this Public Hearing by certified mail to your address as recorded in the Assessor’s Office.

Based on the comments received at or before the Public Hearing, the Officer will prepare a Final Report for submission to the City Council. Based on their findings and a majority vote, they will determine which properties to designate. A resolution will be submitted to the Mayor for signature. The resolution is official upon its filing with the City Clerk and recording in the Official Records of Brevard County.

8. How does the Historic Preservation Ordinance benefit the people of Titusville?: The Ordinance symbolizes Titusville’s pride in its heritage and appearance. It protects and preserves buildings and areas with a high level of historical, cultural or architectural importance. The buildings and areas protected by the Ordinance exhibit workmanship and quality of materials that are representative of the "best" buildings remaining in the City. They are irreplaceable resources. Preservation of buildings and areas through the Ordinance enhances the quality of the environment for all residents and businesses in Titusville.

9. In addition to providing guidelines for the designations, what else does the Historic Preservation Ordinance do?: The Ordinance sets forth guidelines for building alterations and new construction on, or near, historic buildings or districts, and creates a review process to ensure that these guidelines are applied. It also establishes the membership of the Commission and the procedures by which they perform their work.

10. Who administers the Historic Preservation Ordinance?: The Titusville Historic Preservation Board administers the ordinance. The Board has developed specific guidelines to aid historic property owners in making appropriate and sensitive decisions about alterations, additions, and repairs to their properties. The Board meets regularly on the first Monday of the month to review cases related to exterior alterations. Special meetings occur throughout the year to handle subcommittee affairs and oversee grant projects and historical events.

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Historic Designations - Historic Preservation Board

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1. How qualified are the Board members who review my plans for alterations?: The Titusville Historic Preservation Board consists of seven members and two alternates with a wide variety of experience and interest in historic preservation. Four of the members must be Titusville residents. Local historian, and/or architectural or art historian, architect, urban and regional planner, landscape architect, lawyer, engineer and/or building contractor, realtor and/or property appraiser, interested residents of city historic districts; and Brevard County Historic Preservation Commission. All members of the Board are appointed by the City Council.

2. Do the members of the Titusville Historic Preservation Board receive salaries for their public service?: No. They volunteer their time because of their interest and/or experience with older structures as well as their commitment to historic preservation in Titusville. Members typically serve for two year terms and can be reappointed.

3. In addition to overseeing the Local Historic Districts, what other activities does the Board engage in?: The Board and its staff develops educational material and fosters community pride about local history and preservation through a variety of activities.

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Historic Designations - National Register of Historic Places

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1. What is the difference between Titusville’s Register of Historic Places and the National Register of Historic Places?: Local designations have special significance to Titusville; a property on the National Register of Historic Places, however, has regional or national significance. The Titusville Historic Preservation Board protects properties that are local designations; it does not have jurisdiction over properties in the National Register of Historic Places unless they are also designated by local ordinance.

2. Can my property be included in both Titusville’s Register of Historic Places and also in the National Register of Historic Places?: Yes. If your property has both local and regional or national significance, it may be designated as a local designation and also listed in the National Register of Historic Places. Once it is designated in the Local Register of Historic Places, alterations to the exterior must be reviewed by the Titusville Historic Preservation Board.

3. Are any historic properties in Titusville on the National Register of Historic Places?: Yes. Currently, there are six National Register of Historic Places including a National Historic District.

4. Does my property qualify for tax benefits if it is in the National Register of Historic Places?: Properties may be eligible for tax deductions when they are substantially rehabilitated. The cost of the proposed rehab must exceed the "adjusted basis" of the historic property in order for you to qualify for an Investment Tax Credit (known as an ITC) on your federal income tax statement. The federal government refers to this as "substantial rehabilitation" of the building. The "adjusted basis" is generally the value of the building minus the value of the land at the time of rehabilitation. It is best to consult a professional appraiser to calculate this figure and a tax professional to advise on the requirements for an ITC application.

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Historic Designations - Property Alterations

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1. What types of alterations require review by the Board?: The Board reviews any alterations or repairs that are visible from a public way and that would result in an irreversible change in the design, materials, or outward appearance of the structure. It also reviews any changes in the general arrangement of the building’s features or its architectural details, such as the arrangement of windows or doors.

2. What types of alterations are exempt from Board review?: The Board does not review cases that involve routine maintenance or replacement of any part of the property using the same design and materials as the original building. The Board also does not review cases in which buildings have been destroyed by fire or other disaster, as long as the reconstruction occurs within a year and is substantially similar to the original building in exterior design, type of use, and size.

3. Am I required to undo changes made to my property before it was designated?: No. Property owners are not required to correct or remove alterations or construction done prior to the time their property was designated.

4. How do I obtain permission from the Board to alter my property?

Before obtaining a building permit from the Building Division within the Community Development Department, you should contact the Staff of the Board (the Planning and Growth Management Department serves as the staff liaison to the Historic Preservation Board and can be reached at 321-567-3778) to determine if the proposed changes need to be reviewed by the Board.

If your alterations are not exempt, you must apply for a Certificate of Appropriateness. You will be asked to discuss your plans with members of the Board at a monthly public meeting. (If you do not wish to appear at the public meeting, you may appoint someone, including your contractor or the Staff, to take your place.) If the Board finds the proposed changes compatible with the historic character of your property, it will issue a Certificate of Appropriateness. The Board may also issue a Certificate of Appropriateness on the condition that you modify your plans according to its recommendations, or a Certificate of Hardship in those rare instances where it is necessary.

5. What is a Certificate of Appropriateness?: A Certificate of Appropriateness is a permit issued by the Board that allows you to proceed with alterations to your property, and that you take to Building Division to receive a building permit.

6. Is there a filing fee for the Certificate of Appropriateness?: No.

7. If I am planning alterations to my property, when should I contact the Board?: It is best to contact the Staff of the Board as soon as you have an idea of what alterations you would like to make to the exterior of your property that are visible from a public way. The Staff is knowledgeable about historic properties, architecture and contractors experienced in working on older buildings, and can save you time and money achieving your goals.

8. Can the Board assist me in renovating my historic property?: Yes. The Board is comprised of knowledgeable people in many different fields. As such, they offer professional advice, practical information, and pertinent references about materials and techniques used in historic preservation and restoration. The Board’s Staff will also provide technical assistance, help you complete the permit application, answer questions, and direct you to valuable resources needed for work on your property. If your income level qualifies, you will also be eligible for one of the City’s housing improvement programs.

9. What happens if the Board denies my request for a Certificate of Appropriateness?: The Board will tell you at its meeting, as well as notify you in writing of the reasons for its decision, and will recommend how to modify the proposed changes. The Board will also identify sources of additional assistance and information to help you modify your plans appropriately. The Staff is also available for additional technical assistance and advice.

10. Can I appeal a denial of a Certificate of Appropriateness?

Yes. You may appeal to the Titusville City Council within 20 days after the Board has filed notice of its decision not to grant a Certificate of Appropriateness.

For more information, contact the City Council.

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Indian River Lagoon

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1. What is the City doing to help the Indian River Lagoon?

Excess nutrients (nitrogen and phosphorus) entering the Indian River Lagoon have attributed to a reduction in the amount of seagrass in the Lagoon. In an effort to reduce nutrients entering the Indian River Lagoon, the City of Titusville has completed and continues to develop stormwater improvements.

Along with some already completed projects, which can be viewed on the Indian River Lagoon Stormwater Projects page, over the past year the City has initiated and/or completed numerous stormwater treatment and outreach projects:

Draa Field Stormwater Park: construction began December 1, 2015.The treatment system consists of a 4 acre enhanced wet detention pond with littoral plantings, a permeable reactive barrier, and a constructed wetland. The project is expected to be completed by the end of 2016.
Senior Center Pond Floating Vegetated Islands: Managed Aquatic Systems or BeeMATS were installed at the Senior Center wet detention pond in December 2015. These mats help filter out nutrients from the water prior to the water discharging from the pond.
Littoral Zone Planting: this year the City received a grant award from the Florida Department of Environmental Protection for Littoral Zone Vegetation Planting.This project will establish littoral zone vegetation within three existing stormwater wet detention ponds to help filter out nutrients before entering the pond. The project is expected to be complete by October 2016.
Baffle Boxes: this year the City received a grant award from the Florida Department of Environmental Protection for Titusville’s Area II Stormwater Treatment Trains. The project consists of the installation of six stormwater inlet baskets fitted with a nutrient removal material (PAM) and two nutrient separating baffle boxes also fitted with PAM.
Public Education and Outreach: the City of Titusville continues its public outreach activities providing residents and businesses with information about pollution prevention, fertilizer application regulations, the benefits of Florida-friendly landscaping, and water conservation.
Living Shoreline: the City partnered with the University of Central Florida to develop a Living Shorelines Management Plan and construct a living shorelines demonstration site near Main Street in Titusville. This project is anticipated to be completed by the end of 2016.
On May 12, 2015 the City passed an ordinance enacting pet waste disposal requirements. The City continues to administer the Bag It! Trash It! Pet Waste Management Program with educational materials and maintenance of the existing dog waste stations.
In July 2015 the City enter into an interlocal agreement with the University of Florida/Institute of Food and Agricultural Services Brevard County Extension Service (UF/IFAS) to implement a Florida Yards and Neighborhoods/My Brevard Yard program in the City of Titusville.
Street Sweeping: between April 2015 and March 2016, approximately 1,982,320 pounds of debris were removed from street sweeping operations. This equates to the removal of 1,116 pounds of total nitrogen and 716 pounds of total phosphorus.
The City continues to apply for grant funding and develop projects that will help reduce the amount of nutrients that enter the Indian River Lagoon.

2. How can you help the Indian River Lagoon?

Dispose of yard waste properly. Don’t sweep it into or let it blow off into the street, storm drains, waterbodies, or ditches. Even if you don’t live on the Lagoon, during a rain event, yard waste and trash can flow into a ditch, storm drain or pond, which will then make its way to the lagoon.
If you see a storm drain clogged with debris, consider cleaning it up because that storm drain connects to either the Lagoon or the St. Johns River.
Wash your car at a commercial car wash or wash it over grass to give the runoff a chance to filter naturally.
Fertilize properly. Use pesticides and fertilizers sparingly. When you do use them, follow the directions and never fertilize before it rains (because it will all run off). Always follow the guidelines as outlined in the City’s fertilizer ordinance and consider alternatives to nitrogen and phosphorus fertilizers like iron or compost.
Retain natural Florida Friendly habitat buffers along water ways, don’t take sod all the way to the edge, and consider using native plants.
Vegetate bare areas of your lawn.
Use rain barrels and rain gardens to capture the runoff from your roof or position your gutters to keep water off impervious surfaces, letting the water filter naturally instead of running down the street into a storm drain.
Have your septic tank pumped and inspected regularly and consider options for connecting to the sewer system.
Pick up dog waste and dispose of it in the trash.
Contact federal and state representatives urging support for remedial and preventative legislation to clean up the Indian River Lagoon
Volunteering Opportunities:
- Volunteer to become an oyster gardener through Brevard Zoo’s oyster gardening program.
- The Marine Resources Council also offers volunteer opportunities to help monitor lagoon water quality, plant native shoreline plants and remove invasive plants and trees.

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Littoral Zone Plantings

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1. What is a littoral zone?: The littoral zone is the area near the shoreline where sunlight penetrates all the way to the bottom and allows aquatic plants to grow. Littoral zones are present in both fresh and saltwater environments.

2. Why is a littoral zone so important?

Stormwater ponds capture the stormwater runoff from the surrounding area, along with many of the pollutants like excess nutrients found in fertilizers, pet waste, and yard debris.

Aquatic plants in the littoral zone can improve water quality by removing excess nutrients like phosphorus and nitrogen from stormwater runoff. The plants then use these nutrients to grow and remain healthy. This can help improve water clarity and prevent algal blooms. These native plants also stabilize the banks to prevent erosion and provide habitat for wildlife.

3. How can shoreline buffers help our receiving waters like the Indian River Lagoon?

Excess nutrients entering the Indian River Lagoon have been attributed to a reduction in the amount of seagrass in the lagoon. Seagrasses are essential to the lagoon and serve as the primary indicator of the lagoon’s overall health.

Excess nutrients can cause algae blooms and aquatic weed growth which can block needed sunlight from the water and rob the water of oxygen, killing plants, fish, wildlife and may even trigger human health concerns. By removing some of these nutrients upstream, prior to the runoff leaving the pond, those pollutants will never enter the Lagoon.

Littoral zone and shoreline buffers can be an effective means of filtering out pollutants around many types of waterbodies including:

Canals
Ditches
Lakes
Ponds
Rivers

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Police

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1. Can I have the affidavit of compliance completed at the police department?

Affidavits of Compliance can be satisfied during normal business hours from 9 am until 4 pm. Monday through Friday. The cost is $4 if corrected within 30 days of issuance of the traffic citation. The affidavit still must then be presented to the Clerk of the Court to receive a reduced fine amount of $7.50 for a total fine of $11.50.

If the defect is not corrected the affidavit will not be completed. The full fee of $74.50 will be due and payable at the Brevard County Clerks Office within 30 days.

2. What are the city guidelines for the use of BB Guns?

The use for any purpose whatsoever of BB guns, air or gas-operated guns, or electric weapons or devices, by any minor under the age of 16 years is prohibited unless such use is under the supervision and in the presence of an adult who is acting with the consent of the minor’s parent.
Any adult responsible for the welfare of any child under the age of 16 years who knowingly permits such child to use or have in his or her possession any BB gun, air or gas-operated gun, electric weapon or device, or firearm in violation of the above paragraph commits a misdemeanor of the second degree.
The use of BB guns inside the Titusville city limits is prohibited by city ordinance 12-2.

3. What are the Child Restraint Laws?

Children 5 years of age or younger are required to be secured by a properly used, crash tested, Federally approved child restraint device.
Children from birth to the age of 3 must use a separate carrier or a vehicle manufacture’s integrated child seat.
Children ages 4 and 5 may use a separate carrier, an integrated child seat, or a seat belt.

4. Does the police department complete civilian finger printing?: Sorry, we no longer conduct fingerprinting services at the police department. You may consider contacting Brevard County Sheriff’s Office at 321-264-5100.

5. How do I obtain a copy of a police report and what are the costs?

To request a copy of a report call 321-567-3907. Please have ready the case number, date, and time the report was taken, and the officer’s name. Requests for reports take approximately three days to complete. Some information will be censored due to confidentiality requirements.

Fees

8 1/2 by 11 one-sided is 15 cents, two-sided is 20 cents
8 1/2 by 14 one-sided is 20 cents, two-sided is 25 cents
Accident Reports are $2
Traffic Homicide Reports are $25

6. When can I pick up property from the police department?

By appointment only. Our Property Section schedules appointments on Tuesdays and Thursdays between 1 pm and 3 pm.
Please call the Property Section at 321-567-3938 to schedule a pick-up.

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Police - Community Watch

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1. What type of calls does a Community Watch member handle?

Assist at crime scenes and collect evidence
Assist in:
- Administrative duties
- Assist at exhibitions
- Attend community relations events
- Participate in parades
- Aid the public in many other ways
Neighborhood and business patrols
Recovering found property
Road closures and traffic blockage
Vacation home checks

2. What are the qualifications to be a Community Watch Member?

Able to fit in with a good, diverse group of fellow citizens
Be at least 21 years of age
Be in good health with good vision and hearing
Be of good moral character
Be a United States Citizen
Be willing to volunteer a minimum of 12 hours per month
Have no felony convictions
Have on file a completed and processed application for the Community Watch Program

3. How do you become a Community Watch Member?: Fill out an online application to join the Community Watch Program.

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Police - Domestic Violence

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1. What good is an Injunction?

An Injunction will help you establish:

Custody of children
Financial support
Possession of property
Residency

An Injunction can keep the abuser from:

Abuse
Any contact with you or the children
Being around you
Being around your work, home or school
Destroying property
Keep abuser from interfering with custody of the children
Telephone calls
Threats or harassment

2. What if the No-Contact Order / Injunction is broken?

You should call the police immediately.
Show the police your protection order and explain what has happened.

The Police can arrest the abuser or the police can file for an arrest warrant if the abuser is no longer at the scene.

Journal

Keep a journal of all violations:

Dates
Times
Witnesses
Writing down all violations

Most importantly remember, you do not have to be abused again to put the abuser back in jail. Always keep a copy of the No Contact Order/Injunction available.

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Police - Operation Safe Guard

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1. What is Operation Safeguard?: Operation Safeguard is a crime prevention initiative designed to help Law Enforcement successfully identify, recover, and return stolen property to its rightful owner. Historically, law enforcement agencies nationwide have experienced difficulty in identifying ownership and in returning stolen property.

2. How does Operation Safeguard work?

This initiative is based on a simple theory, persuade property owners to document information about their property. The documented information should include make, model, and serial number. The Titusville Police Department provides a user-friendly form for convenience. Store the form in a safe place. A property without a serial number may be marked with identifying marks.

In the case of theft, the information can be supplied to the Titusville Police Department.

3. What happens when I make a theft report?

If you are the victim of a burglary/theft, the Titusville Police Department will take the serial number of your stolen property and enter into the National Crime Information Center (NCIC) database which is maintained by the Federal Bureau of Investigation (FBI). Providing the make, model, and the serial number gives law enforcement useful tools to recover and return your property and the criminal properly prosecuted.

Pawn Shops

Another valuable avenue of recovery is with pawn shops. The Florida Pawn Broking Act compels pawnbrokers to provide law enforcement information about items pawned including serial numbers. They are also required to obtain government-issued photographic identification of individuals who pawn property and provide that information to law enforcement along with the items pawned.

Some Things to Record

Bicycles
Blu-Ray/DVD players
Business Machines
Cameras
Computers
E-Readers
Golf Clubs
Guns
I-Pods
Lawn Equipment
MP3 Players
Navigation equipment
Stereos
Tablets
Tools
TV’s, etc.

4. How do I get started?: The Titusville Police Department is committed to reducing crime. By participating in Operation Safeguard, you are taking an important step in protecting your property from burglary and theft. Together, we can make a difference! Please email Amy Matthews for a digital form.

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Public Works - Fertilizer

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1. What are the requirements of the fertilizer ordinance?: Please visit our Florida Friendly Fertilizer Use Ordinance page for more information.

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Public Works - Flooding

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1. What are those openings in the curb along roads?

Those curb openings are storm drains that remove the storm runoff from the roadway to keep roads and property from flooding. In Titusville, these openings lead to pipes that eventually discharge to either the Indian River Lagoon or the St. Johns River.

For more information, contact the Stormwater Utility Management Division by email or call 321-567-3832.

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Public Works - Stormwater

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1. How is my stormwater fee determined?

Stormwater fees reflect the cost of providing services and facilities to properly control the quantity and quality of stormwater runoff. The two most important factors in providing stormwater management services are the size of the property and the intensity of its development.

For more information, please see our Stormwater Billing pages, or contact the Stormwater Utility Management Division by email or call 321-567-3832.

2. Who do I contact if I have a stormwater issue or question?: The Stormwater Utility Management Division’s main phone number is 321-567-3832.

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Public Works - Street Lights

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1. Who do I call for street light outage?

For residential street lights, contact Florida Power and Light (FPL) at 800-468-8243 or visit FPL’s Power Related Concerns page.

For U.S. 1 Whiteway Lighting Contact the city at 321-567-3846.

2. Who do I call to trim trees around light poles?: By law we are not allowed to get within 10 feet of an energized power line. Please contact Florida Power and Light at 800-468-8243.

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Public Works - Street Maintenance

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1. Who do I call about getting my street paved?

Please contact Public Works by calling 321-567-3846.

To learn about how the City prioritizes roads for repaving please click here.

2. What streets are County or FDOT maintained?

Streets located within the City of Titusville are maintained by four different types of entities: The City of Titusville, Brevard County, FDOT, or they are Private/HOA maintained.

To view a map showing the maintenance authority for all streets within Titusville city limits click here.

Please contact Brevard County North Area Road and Bridge at 321-264-5084 for any questions concerning the following County maintained streets:

County Maintained Roadways	From	To
Barna Avenue	SR 405	Sixth Street
Carpenter Road	North City limits	Fox Lake Road
Dairy Road	U.S. Highway 1	Carpenter Road
Fox Lake Road	SR 405	Fox Lake Park
Holder Road	Dairy Road	North City limits
La Grange Road	U.S. 1	Old Dixie Highway
N Dixie Highway	SR 406 (Garden Street)	North City limits
Parrish Road	U.S. 1	Holder Road
Perimeter Road	Golden Knights Boulevard	Grissom Parkway
Sisson Road	SR 405	SR 50
Tico Road	SR 405	Golden Knights Boulevard
War Eagle Boulevard	Dairy Road	Canon
Singleton Avenue	Tropic Street	North City limits

Please contact FDOT at 800-780-7102 for the following FDOT maintained streets: I95, US1, 50 (Cheney Hwy), 405 (South St/Columbia Blvd), 406 (Garden St), and 407 (Challenger Memorial Parkway). Only the western-most end of Garden St past South Lake Elementary is City-maintained.

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Reduce Runoff

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1. What Is runoff?: When it rains, water falls on the ground. If that ground is covered with pavement or buildings, or any other impervious (nonporous) surface the water runs off of the surface and into our curbs, down our storm drains and ends up in our local waterways. Runoff can even occur on pervious surfaces when the rainfall is heavy, or the area is sloped and there is nothing to slow the flow of water over the land and into the streets.

2. So what?

Runoff carries pollutants into local waterways, such as:

Chemicals
Dirt
Fertilizers
Metals
Oil
Trash

Tell Me More

According to the Environmental Protection Agency (EPA), "a typical city block generates more than 5 times more runoff than a woodland area of the same size." Not only is there more runoff from developed areas, but there is also a significant increase in both the amount and variety of pollutants in that runoff.

3. What can I do?

To minimize the runoff from your home or business:

Landscape your home and business with Florida native plants and minimize turf areas. This will minimize your irrigation, which of course, reduces runoff. Native plants also do not need chemicals such as fertilizers and pesticides. This reduces what kind of pollutants runoff your property. The plants will also help to create a more varied terrain to help keep the water on your yard.
Use pesticides and fertilizers sparingly. When you do use them, follow the directions and never fertilize before it rains (because then it all runs off).
Dispose of used motor oil, paint, and other chemicals at designated locations. Never put these contaminants in a storm drain!
Re-use your yard waste (leaves, grass cuttings, etc.) in your yard for mulch and soil augmentation. If you need to dispose of it, follow the directions from your solid waste provider. Never blow or sweep yard waste into the curb.
Wash your car at a commercial car wash or on your lawn-not the driveway.
Use rain barrels and rain gardens to capture the runoff from your roof.

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Stormwater Billing

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1. What is the Consumer Price Index?: CPI stands for the Consumer Price Index and is a statistic that measures inflation.

2. What is this assessment for?

For stormwater related essential services within the City including, but not limited to:

Maintenance and operation of the public stormwater system
Flood prevention and response
Construction of stormwater treatment facilities
Water quality monitoring

3. Is this a new assessment?: No, this assessment has been around since 1990 when the Stormwater Utility was established in Titusville.

4. How will the Stormwater Utility Fee be billed?: The charge is a service fee, not a tax. However, to save administrative costs, it will be billed annually on the property tax bill and collected by the tax collector.

5. What period of time does the Stormwater Utility Fee cover and when will the Fee be payable?: The Stormwater Utility Fee is charged once annually, covers the fiscal year (October 1 to September 30) and is payable, as a non-ad valorem assessment in your tax bill, each year between November 1 and March 31.

6. I don't pay taxes now due to homestead exemption. Will I have to pay the stormwater charge?: Yes. Stormwater charges are different than ad valorem taxes and the stormwater charge applies to all developed property uses regardless of homestead exemption.

7. I received a discount for early payment of my taxes. Will I receive the same discount for my stormwater charge?: Yes. The same discounts and penalties applicable to ad valorem taxes will also apply to stormwater charges collected on the tax bill.

8. I currently claim a deduction for property taxes on my income tax return each year; can I claim a deduction for this stormwater charge?: This is a question for your tax adviser. However, generally a stormwater charge against your residence is not a valid income tax deduction. However, if you own rental property or a business, the stormwater charge may be deductible when computing your income taxes. Please contact your accountant or income tax preparer for information regarding your specific situation.

9. I have a tenant in my house. Should the tenant pay the stormwater charge or will I have to pay it as the property owner?: Like property taxes, stormwater charges are billed to property owners only; each property owner or landlord will have to determine how the tenant should share in the stormwater charge costs.

10. What is an Equivalent Residential Unit or ERU?

An ERU is a unit of measure which serves as an index to compare the runoff generated by different size properties with different amounts of impervious surface. Impervious surface is any surface which does not allow water to pass through to the soil. Rooftops, driveways, parking lots and streets are familiar examples of impervious surface.

The equivalent residential unit in the city for the purpose of service charge ratemaking has been determined through engineering analysis to be a gross area of 11,000 square feet and a coefficient of runoff of 0.30.

Because the hydrologic response of all detached single-family residential properties is substantially similar to this equivalent unit definitions, they shall be billed for one equivalent residential unit.

11. There are no stormwater structures or stormwater problems in my neighborhood, so why should I have to pay?

All residents benefit when stormwater system improvements are made:

Improving drainage ensures that residents can evacuate safely in the event of a major flood.
All residents contribute to pollution when they drive their cars on public roads.
Flood control projects reduce expensive damage to public infrastructure. Roadbeds that are protected by a flood control project do not have to be replaced as often, saving tax dollars.
Excess lawn chemicals contribute to run off and groundwater pollution.
Runoff from your area may cause problems elsewhere.
Restoring and preserving Titusville’s waterways ensures that commercial and recreational industries based on healthy marine life can function profitably and support local jobs.
Improving water quality ensures that natural amenities we all enjoy will continue for future generations.

12. Where can I get more information?: For more information or specific property information, please email the Stormwater Utility Management Division or call 321-567-3832.

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Support Services - Customer Service

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1. What do I need to do to open an account for water, sewer and garbage service?: You can apply for service in the Customer Service office located on the first floor of City Hall at 555 S Washington Avenue in Titusville. Our office hours are from 8 am until 4:30 pm, Monday through Friday.

2. What is the amount of a deposit?

Utility deposits vary based on the services available to the property, meter size, and if applicable, dumpster size. For example, for residential service the deposits are:

$40 for water
$60 for sewer
$48 for garbage

A non-refundable administrative fee of $15 will also apply. You may contact the Customer Service Division at 321-383-5791 for more information.

3. Will my deposit be refunded?

Residential Deposits

Residential deposits are refunded after 36 consecutive months of good payment history (which includes no late fee penalty, no cut offs for non-payment and no non-sufficient funds (NSF) checks).

Commercial Deposits

Commercial deposits are refunded when the account has been terminated.

4. Where can I pay my bill in person?

Payments can be made in person to the cashiers at the Customer Service Division, 555 S Washington Avenue, in Titusville. You can also deposit your payment in the night drop box (see note) at the front entrance to City Hall.

Please remember to write your account number on your check to ensure your account is properly credited. Payments without the stub or account number on the check may be delayed. No cash payments in the drop box.

Drop Box Note

Drop box payments will be processed the next business day.

5. How do I terminate my account?

You may come to City Hall during our business hours to fill out a termination of service form. You will need your forwarding address, forwarding phone number and the date you would like service to be disconnected.

Property Owners

If you own the property your meter can be disconnected at the street but this will not circumvent the fixed fees that will be billed to your account until the property is either sold or rented.

6. What if I want my service disconnected temporarily?

Your service can be temporarily disconnected by coming to City Hall during our business hours or calling us at 321-383-5791. There will be a $15 administrative fee for this service.

Note

Even though your meter has been temporarily disconnected this does not stop the fixed monthly charges for water, sewer and garbage. These charges continue each month until the property is either sold or rented.

7. What do I need to do about changing my mailing address?: You may change the mailing address your bill is sent to by sending the request in writing to:
P.O. Box 2807
Titusville, FL 32781-2807

8. What is the fixed monthly charge that appears on my bill?: The fixed monthly fee that appears on your bill is to pay for the fixed costs associated with supplying service to your property.

9. Under what circumstances can my bill be adjusted?

A customer may receive an adjustment to their utility bill in situations where the water did not enter the sanitary sewer system (i.e. main line break, slab leak, pool fill, etc.) A written request must be submitted 60 days after receipt of the bill for which the adjustment is being requested.

Only one adjustment will be granted in a 12 month period.

For more details of the adjustment process please call the Customer Service office between 8 am to 4:30 pm, Monday through Friday at 321-383-5791.

10. How often will I be billed?: Once per month you will be issued a bill that is due 15 days from the time of billing. Non-receipt of bills by the customer, shall not release nor diminish the obligation of the customer with respect to payment thereof.

11. What happens if I do not pay my bill?

Service will be disconnected for non-payment. You will receive a "Delinquent Notice" 10 days prior to your scheduled date of termination. This letter will explain that all past due amounts must be paid no later than 5 pm Eastern Standard Time (EST) the business day prior to your scheduled date of termination. All payments received after that deadline (i.e. via online payments, dropped in the night box, etc.) will be processed for termination and all balances become due, a $25 reconnection fee, and any deposits not currently on the account will be required to restore service.

Drop Box Notice

Payments made via our night drop box must be received no later than 4 pm EST the business day prior to your scheduled date of termination.

12. How often is my meter read for billing?: Your meter will be read once per month. Water usage is not estimated unless a read cannot be obtained (i.e. meter under water, meter register broken, etc.). In the event that a read has to be estimated due to these types of circumstances, the estimate will be based on the previous 6 month average.

13. What do I do if I believe my meter to be misread?

Please contact the Customer Service Division at 321-383-5791. The City will re-read your meter free of charge once within a 12 month period. If this service is requested more than once a service charge of $15 will be applied to your account.

A leak check is performed by watching your meter for ten minutes and if the meter moves with no water running in the home this is an indication of a leak.

14. Can I have my water meter tested for accuracy?: Yes, the customer may request a water meter to be tested, for a fee of $45 or actual cost for a meter 2 inches or greater in size paid by the customer. If the testing demonstrates that the meter is not accurate, the fee will be refunded.

15. What is the effective date of the rates?

Pursuant to Florida Statutes, all correspondence with the City is an open public record. Rates Effective 10/01 through 9/30.

No free service shall be provided to any customer.

16. Is a deposit required to start a new utility account?: Yes. All new accounts are required to pay a deposit at the time of account initiation. Deposits cannot be billed. Deposit amounts vary and are based on the meter size, services available to the property, and prior utility credit history.

17. What is an IVR phone system?: Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and dual-tone multi-frequency (DTMF) tones input via keypad. The system will allow the customers to automatically submit a payment over the phone without verbal contact with a Customer Service Representative which will greatly reduce the call load streamlined into our Customer Service Division.

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Support Services - Online Utilities Bill Pay

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1. Can you tell me more about InvoiceCloud?: Yes! Please visit our InvoiceCloud FAQ page for more information.

2. Is my internet browser supported by Titusville’s Online Bill Pay?: The Online Bill Pay application is supported by all browsers except Internet Explorer.

3. Where do I go online to make a payment?: Visit our Online Utility Bill Payment Portal to set up user accounts and pay utility bills.

4. Will there be a charge for submitting payment via Online Bill Pay?: Yes. There will be a convenience fee and the amount is based on the payment type.

5. If my water service has been disconnected for non-payment can I restore service by paying online?

No. You can pay the account balance, which is required for reconnection, but all other fees ($25 reconnect fee, late fees, and required deposits) must be submitted to the Customer Service office no later than 3 pm Eastern Standard Time (EST) to receive same day reconnection of service. If you pay the account balance online, please keep your reference number for payment confirmation.

Payments After 3 pm

All payments applied to accounts after 3 pm EST will be processed for reconnection the following business day.

6. When does my past due amount have to be paid to avoid termination of my water service?

You will receive a "Delinquent Notice" 10 days prior to your scheduled date of termination. This letter will explain that all past due amounts must be paid no later than 5 pm Eastern Standard Time (EST) the business day prior to your scheduled date of termination. All payments received after that deadline (i.e. via online payments) will be processed for termination and all balances due, a $25 reconnection fee, and any deposits not currently on the account will be required to restore service.

Drop Box Note

Payments made via our drop box must be received no later than 4 pm EST the business day prior to your scheduled date of termination.

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Support Services - Online Utilities Bill Pay - InvoiceCloud

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1. What are some of the benefits of receiving my bill electronically?: It is convenient, saves time and allows you to receive bills anywhere at any time. Plus, it helps the environment.

2. What are some of the benefits of paying a bill online?: Paying online with a credit/debit card or electronic check gives you the flexibility to pay how and when you want. It saves you the trouble from writing and mailing a check or driving by our office. In addition, for a faster payment experience, you may choose to store your information for future use.

3. What if I can’t locate my bill?: If your bill is not showing, please double check that the correct information was entered in the search criteria. For example, an exact match may be required.

4. Do I have to enter an email address to make a payment?: Yes, an email address is required so the payment confirmation can be delivered to your email inbox.

5. When I try to pay my bill, it asks for credit card information and I want to pay by electronic check; what should I do?: Under "How Would You like to Pay" click on the drop-down box and choose "EFT Check".

6. Will I receive a confirmation email that my bill has been paid?: Yes, you will receive a confirmation email.

7. Do I need to register to pay a bill?: No, registration is not required for one-time payments. However, by registering you’ll be able to view prior history, set up automatic payments and store payment information, if desired.

8. I forgot my password; how do I access my account?: Click on "Forgotten Password?" at the bottom of the login screen. You will need your account number and email address to retrieve your password. If you’re unable to locate this information, you may call us and after verifying your identity, then we’ll be able to assist.

9. What forms of payment can I use?: You can pay with credit or debit card or you may issue an electronic check from your bank account (checking or savings).

10. What is a service or convenience fee?: A non-refundable fee added to an invoice to cover various administrative costs associated with billing and accepting your payment.

11. How will I know that my payment has been accepted?

After you submit your payment, you will see a payment confirmation screen. It will contain your payment confirmation message which will show an approved number for credit cards or a processed number for electronic check.

You will also receive a confirmation email after your transaction is submitted. The email will include your account number, invoice number, amount paid and confirmation message.

If your electronic check does not pass through the bank, you will receive an email informing you of the rejected payment.

12. Can I use more than one payment method per transaction?: Yes, if partial payments are accepted, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.

13. How long does it take for online payments to process?: Credit card transactions are authorized immediately and typically take 48 hours to settle. Automated clearing house (ACH) transactions typically take 48 to 72 hours to settle.

14. Can I tell if my payment has been posted?: Yes, simply login to your account and select "View paid or closed invoices."

15. How long will my payment history be maintained?: 24 months is the standard retention period.

16. Will I be able to print a copy of my bill?: Yes, each invoice is presented in PDF and HTML format. Electronic storage is recommended because it saves paper and has a beneficial impact on our environment, but you can choose to print your bill.

17. How do I change my account information?: Simply log into your account and change any of your personal information under the My Profile tab.

18. What is AutoPay?: AutoPay is a convenient option in which bills will be paid automatically each billing cycle on their due dates using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay. Login to your account and click on AutoPay to enroll.

19. Can I cancel AutoPay?

Yes, simply:

Log in to your account
Click on AutoPay
Next select Edit, change the status to "No, I do not want AutoPay" and save

Modify

To modify, go into your profile and uncheck the AutoPay box that you had previously checked when you elected to opt in.

20. I’m signed up for AutoPay but do not see anything showing under "Upcoming Scheduled Payments"; what does that mean?: The AutoPay date will not appear on the home page under "Upcoming Scheduled Payments". However, when on the Scheduled Payments page, AutoPay will show.

21. What are scheduled payments?: Scheduled payments are individual payments that are scheduled for a specific date prior to the bill due date. The date of a scheduled payment can be changed as long as it is adjusted before the date scheduled.

22. What is the difference between AutoPay and a scheduled payment?: AutoPay is an automated process which pays your balance in full each billing cycle on the due date. Scheduled payments are manually entered by you for the date you choose.

23. What if I already have AutoPay set up with my bank?: You will want to contact your bank and cancel your automated bank draft before the payment is due and then you can choose to enroll in AutoPay or Recurring Scheduled Payments, if offered, using a credit/debit card or bank account through our online payment portal.

24. If I sign up to go paperless, how will I receive my bills?: You will receive an email notification each time a new bill is ready for you to view and pay. Email notifications go to the email address used when you registered. A courtesy email address may be added if you wish to send notifications to an additional email address.

25. Can I start receiving paper bills again?: Yes, simply log in and click on Paperless. Then, select "No" and save your changes.

26. What is Pay by Text?

Pay by Text is a convenient way to pay your bill by text message. When signed up for Pay by Text, bill notifications will be sent by text message (this is in addition to email notifications) and you will then have the option to pay via text message with your default payment method by simply replying.

You may enroll in Pay by Text when making an online payment or by accessing your account and selecting the Pay by Text option. A confirmation will be sent to complete your enrollment.

27. What is Account Linking?

Account Linking means that you can link multiple accounts and view and pay all your open bills with a single transaction. When registering bills under the same email address, you are given the option to link the related accounts within the service.

Multiple first email notifications scheduled for the same day, including for different bill types, are grouped into one email rather than sent separately. Payment receipts are sent individually. Editing account information such as changing an email or password will go across all linked accounts, however, changing settings such as AutoPay or paperless is only for the accessed account.

28. Is my information secure?: Invoice Cloud uses the highest standards in Internet security. Account information displayed within the payment portal is truncated to protect confidential data. Any information retained is not shared with third parties.

29. Is my credit card and checking account information safe when I pay online?: Absolutely. Invoice Cloud will safely store your financial information using Payment Card Industry (PCI) Compliant systems. This includes truncating (abbreviating) account numbers so that even we do not see your complete account information.

30. What is PCI Compliance and why is it so important?: PCI stands for Payment Card Industry, and compliance with the industry standards is a requirement for those that accept the major credit cards and for software providers who have applications which involve the transmission and/or storage of credit card information.

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Support Services - Purchasing

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1. What are the Purchasing Policies of the City?

Policies

Awards of contracts and/or purchases shall be to the lowest, most responsive and most responsible bidder of goods and services, representing the best value to the City. Part II, Chapter 2, Section 2-180 of the City Code of Ordinances and the purchasing policies contained in the Procurement Manual establish the criteria for the award of contracts and/or purchases. In summary, it states that the City will buy only from suppliers who have adequate financial strength, high ethical standards, a record of adhering to specifications, maintaining shipping promises, and giving a full measure of service. New sources of supply will be given due consideration as multiple sources of supply are necessary to ensure availability of materials.

Value Our Vendors

We strive to maintain strong and enduring relationships with vendors of proven ability who desire to meet our needs. To accomplish this, our purchasing activities will be conducted so that vendors will value doing business with the City and make every effort to furnish the City’s requirements on the basis of quality, service, and price.

All vendors will be afforded equal opportunities to quote/bid and will compete on equal terms.

City Staff

Purchasing and Contracting Administration has full authority to question the quality, quantity, and kind of materials requisitioned in order that the best interest of the City may be served.

No member of the staff of the City of Titusville shall receive any benefit or profit from any contract or purchase made by the City of Titusville. Acceptance of gifts, by City personnel, at any time is prohibited. Employees must not become obligated to any vendor and shall not conclude any City transaction from which they may personally benefit directly or indirectly.

The Purchasing and Contracting Administrator shall not knowingly issue a purchase order when there is evidence of a conflict of interest. In instances when a conflict may exist, but its existence is not clearly established, the Purchasing and Contracting Administrator shall refer the matter to the City Manager whose opinion shall be final in the absence of any specific instructions from the City Council.

2. Where do I call?

Purchases $25000 or greater are solicited by Purchasing and Contracting Administration. City Departments solicit informal quotations via telephone or fax for purchases up to $24999.99.

Specifications for formal sealed bids, formal sealed proposals and formal sealed quotations may be picked up in the Purchasing Office. The business hours of the Purchasing Office are 8 am to 5 pm, Monday through Friday. We welcome your visit to our office since we need to know about your line of products, and also to direct you to the proper department who may be interested in your products.

Address

Our address is:
Purchasing and Contracting Administration
555 S Washington Avenue
Titusville, FL 32796

Contact Information

Leslie Rothering, Purchasing and Contracting Administrator
Phone: 321-567-3973
Email Leslie Rothering

Tracy Bailey, Procurement Contracts Coordinator
Phone: 321-567-3734
Email Tracy Bailey

Sammie Martin, Procurement Analyst I
Phone: 321-567-3735
Email Sammie Martin

Johana Diah, Procurement Technician
Phone: 321-567-3698
Email Johana Diah

Fax

You may fax to our attention at 321-383-5628.

3. How does the City buy?

Written detailed specifications are normally used for purchases $5000 or greater. Formal Quotations are solicited for all purchases over $5000 or greater but under $15,000. Formal sealed bids are solicited for all purchases $15,000 or greater, and may be advertised in a local newspaper or posted in three public areas in City Hall. Formal sealed proposals normally exceed $15,000.

Formal Solicitations

All formal solicitations are opened publicly by the Purchasing and Contracting Administration staff at a specified time and place and read aloud. The Purchasing and Contracting Administrator, in conjunction with the selection committee, makes recommendations, on Request for Proposals or Request for Qualifications actions, to the Titusville City Council as provided for by City policy.

Emergency Purchases

Emergency purchases are sometimes necessary due some unforeseen or unanticipated event that can create conditions that affect the health, safety and welfare of the City and its citizens or cause that the City may suffer a financial loss due to inaction.

For Your Protection

As a vendor, and for your protection, you should always make certain that you have an executed contract or purchase order or that a purchase order number has been issued to your firm before delivery of materials or providing services.

4. How do I join the City's Vendor List?

The City contracts with DemandStar by Onvia to maintain the City’s vendor list and to provide interested businesses with solicitations issued by the City. The vendor list is maintained by specific category of commodity or service. Business firms on the vendor list will be notified by email of solicitations for commodities or services for which they have registered.

To register, please visit the DemandStar website or at 800-711-1712.

5. Can I view information via the Internet?

Information on solicitations is available online from our bid solicitation provider, DemandStar by Onvia. A synopsis of the solicitation is available and gives a brief description of the work or commodity to be supplied; the bid, quote or proposal number, title and opening date and time; and where to obtain specifications.

View the DemandStar Bid Opportunities page to view current opportunities.

6. How do I obtain specifications?

Specifications are available in the Purchasing and Contracting Administration office, unless the purchase is less than $5000, in which case the specifications will be available in the Department that requested the quote. Specifications describe the quality of goods required by the City. Quality is determined by need. The purpose is to produce those items that suit the intended use at the lowest and best cost.

"Or Equal" Terms

In some cases and for lack of specifications a brand name and model or part number may be used with the term "or equal". This is to allow for adequate competition. When a brand name and model or part number is used, it is only for the purpose of establishing a grade or quality of material. It is the vendor’s responsibility when bidding or quoting an "or equal" to prove that the proposed product is equal to the specified product. The City, only, will determine if the proposed product is equal to the specified product. When you receive the detailed specifications, read them carefully. Any alteration or deviation from them may disqualify your bid.

7. Does the City use price sheets?: When specifications have a price sheet, the bidder shall use this page to submit the price. Care should be taken that all amounts in your proposal are correct. Extensions should be checked to ensure their accuracy. In the case of an extension error, the unit price will prevail.

8. Does the City hold pre-bid conferences?

Pre-bid conferences are held on most solicitations to familiarize the vendor with the requirements presented by the City’s specifications. Addenda may be issued to the bid based on the discussions that take place during these meetings. Attendance at some pre-bid meetings may be mandatory and will preclude your firm from bidding if not attended.

Attention to Specifications

Pay attention to the specification! It is advisable for vendors to attend the pre-bid meetings whether mandated or not, as this allows you the opportunity to question the requirements and hear, firsthand, other vendors’ questions and the answers to those questions.

9. Are addendums issued?: It may be necessary to issue an addendum against a specification. Addenda are provided to every firm who originally received the specifications and who have not asked to be removed from the solicitation list. They may be provided by email notification, mailed, hand delivered, or made orally, if time dictates.

10. Is insurance required?: Provision of services usually requires the vendor to submit proof of general and automobile liability insurance coverage. Each solicitation will detail the required coverage. Proof of insurance is normally required after award is made.

11. How do I submit a bid?: All formal bids or proposals must be submitted in a sealed envelope and identified as indicated in the specifications. Bids or proposals (referred to as "bids" throughout) may be delivered personally or by mail. Formal Quotations may be faxed or delivered by the other methods listed. Offers by telegram or telephone are not acceptable. It is the responsibility of the offeror to have their bid to the designated place as indicated in the specifications, by the date and time shown in the specifications. Late bids shall be returned to the bidder unopened. All solicitation openings are public.

12. Are sample bids required?: All bidders should examine the specifications closely to see if they are required to submit samples with the bid. Samples are required only when requested by the City. When samples are required, they must be presented to the City by the vendor without cost obligation. The City will hold all samples until the solicitation is awarded. Samples may be picked up after issuance of a purchase order or contract.

13. Are bids rejected?: The City reserves the right to accept or reject any or all bids, to waive irregularities and to request re-bid. Rejected bidders will be informed by telephone, fax or mail.

14. Are bid deposits and/or performance bonds required?

Bid bonds, and payment and performance bonds are routinely requested on most bids exceeding $15,000 in value. The bid/proposal documents will detail the requirements. A cash deposit, certified check, cashier’s check, Certificate of Deposit, or money order made payable to the City of Titusville and referencing the solicitation number, or a satisfactory bid bond executed by the bidder and surety company acceptable to the City, must be submitted with the bid and in an amount equal to 5% of the bid or an amount as detailed in the specification. Company or personal checks are not acceptable.

In the event a bidder is awarded all or any portion of the bid, the 5% bid bond will be returned after the bidder satisfactorily submits payment and performance bonding equal to 100% of the total bid/proposal amount or other bond, in other amount, as required by the bid/proposal documents. Should the bidder fail or refuse to enter into a contract with the City in the event any portion of the proposal of the bidder is accepted, or should the bidder fail to make deliveries of the payment and performance bonding as required, their bid bond will be forfeited.

If the bidder is not awarded any item, the bid bond or check furnished with the bid will be returned immediately upon award of the bid or as detailed in the specifications. The contractor will be responsible for attorney fees in the event the contractor defaults and court action is required.

15. What are the required delivery dates?: Unless already defined in the specifications, the bidder should always state a definite number of days for delivery after receipt of order. The time required for delivery is of the essence and may be an important factor in determining who shall be awarded the bid.

16. What are the shipping and delivery points?: All City purchases are to be Free on Board (FOB) Destination at a designated delivery point assigned on the purchase order. Exceptions will be prearranged and noted on the purchase order. The purchase order number should appear on the shipping or delivery ticket and on packages or containers delivered. Failure to meet the specified delivery schedule may result in the cancellation of the order.

17. Is tax to be included on the invoice?: The City of Titusville is exempt from the payment of all federal excise taxes and sales taxes of the State of Florida. All first time vendors must submit a W-9 form to the Finance Department prior to release of their check. Their address and telephone number are as follows:
City of Titusville, Finance Department
P.O. Box 2806
Titusville, FL 32796
Phone: 321-567-3722

18. What should be on the vendor's invoice?

To expedite payment for goods or services rendered, the vendor must submit the original of the invoice showing the purchase order number to the "Remit to:" address listed on the purchase order.

A hard copy of the purchase order will be sent to the vendor, if required. The purchase order establishes a relationship of full agreement between seller and buyer.

19. Does the City use Purchasing Cards?: The City of Titusville has contracted with TD Bank to provide a City VISA Purchasing Card for purchases that are mostly under $2500 in value. Cards have been issued and may be used to pay for services or goods provided by Vendors.

20. When are payments made?

Goods are received, inspected for conformity to specifications and certified for payment.
Vendor’s original invoice is received by the Finance Department, with the department’s acceptance report.
Payment will be per Florida Statutes, Chapter 218.

21. What if my question is not covered here?

Call the Purchasing and Contracting Administration office anytime between 8 am and 5 pm, Monday through Friday for further information.

Contact Information

Leslie Rothering, Purchasing and Contracting Administrator
Phone: 321-567-3973
Email Leslie Rothering

Tracy Bailey, Procurement Contracts Coordinator
Phone: 321-567-3734
Email Tracy Bailey

Sammie Martin, Procurement Analyst I
Phone: 321-567-3735
Email Sammie Martin

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Water Resources - Conservation - Indoor

Show All Answers

1. How can I check to see if I have a leak in my home?

Determine a time when no water is being used in the home (such as at night while you are sleeping). Remember to turn off your ice maker prior to performing this test.

Meter Monitoring

Go out to your meter and write down the numbers showing on the dial before going to bed. When you awake, before any water is turned on in the home, check your meter again. If the numbers on the dial have changed, you may have a leak.

If you have a new radio-read meter with a digital display, you will need to shine a light on the meter face in order to activate the display. These types of meters also have a small faucet icon that will either flash or be continuously displayed if the meter detects a leak.

Checking Toilets

Toilets can be checked for leaks by adding toilet dye tablets (available from the Conservation Office) or food coloring to your toilet tank. Wait 15 minutes. If the dye or food coloring appears in the bowl, you have a leak. You may just need to replace the flapper. Always use the flapper recommended by your toilet’s manufacturer.

2. What is a faucet aerator?: A faucet aerator mixes air and water for a smooth flow. The aerator is located where the water comes out of the faucet. Aerators are a simple and inexpensive way to save water. Kitchen faucet aerators are available free to Titusville water customers through the Water Resources Conservation Program.

3. How much water will I save if I change out my old toilet for a new high efficiency toilet?

If a family of four switches out a toilet that uses 7 gallons per flush (gpf) for a WaterSense High Efficiency Toilet (HET) (1.28 gpf) toilet, it could save up to 41,756 gallons of water per year.

Number of People x Gallons per Person per Day x Days per Year = Annual Water Savings

4 x (July 1, 2028) x 5 x 365 = 41,756 Gallons

If this same family had a toilet that used 3.5 gpf and switched to a WaterSense HET toilet, it could save up to 16,206 gallons of water per year.

4 x (3.5 to 1.28) x 5 x 365 = 16,206 Gallons

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Water Resources - Conservation - Outdoor

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1. What is a rain sensor?: Florida law requires that all automatic outdoor irrigation systems installed after 1991 be equipped with a rain sensor. A rain sensor prevents an irrigation system from working during a rainfall and during the period immediately after a rainfall.

2. Why should I use mulch?: Mulch is great to use in planting beds because it helps to retain moisture. Some natural mulches also provide nutrients for your soil. Mulch is also a great alternative to bare sand or even grass in some areas because it can help prevent erosion and does not require constant maintenance.

3. How often should I water my lawn?

You should only water your lawn when it needs it. Are the leaf blades folded? Do footprints remain in it? Is it a blue-grey color? All of these are signs that turf needs water. According to Titusville’s irrigation restrictions, during Eastern Standard Time you may irrigate your lawn only once a week.

During Daylight Saving Time, you may irrigate your lawn up to twice a week. Remember, both restrictions are a maximum. Often lawns, especially those with large bedding areas and plantings, can be irrigated less often and still maintain good health.

Over-watering your yard makes it less drought tolerant and encourages mold and fungal growth.

4. Do I have to follow the irrigation restrictions if I have reclaimed water?: Yes. Titusville’s irrigation restrictions apply to city (potable) water, well water, and reclaimed water.

5. Are there special times I should water my lawn?: Always irrigate your lawn before 10 am or after 4 pm on your watering days. Never water your lawn between 10 am and 4 pm. This is the period of highest evaporation rate and most of the water will only go up into the air versus on your grass.

6. Is watering my yard with a hose allowed under the irrigation restrictions?: Under Titusville’s outside irrigation restrictions, you may irrigate your yard with a hose on any day at any time of day, as long as that hose has an automatic shutoff nozzle. An automatic shutoff nozzle is a nozzle that shuts off the water when you let go of the nozzle. Setting the nozzle so that it does not shut off upon release or laying a hose on the ground and allowing it to run is prohibited. If you attach the hose to a sprinkler, you must follow the irrigation restrictions.

7. Can I pick another day to water if I missed my watering day?: No. The irrigation schedules allow you to water on a specific day. If you miss your watering day, you must wait until your next scheduled watering day or water by hand using a hose with an automatic shut off nozzle.

8. Is it okay to have my sprinklers come on at 11 pm and go off at 1 am: No. Your irrigation day starts at 12:01 am and ends at 11:59 pm, with no watering between the hours of 10 am and 4 pm. Leaving your controller set at your current times would put in you in violation of Titusville’s irrigation restrictions and you would be subject to fines.

9. Is there a penalty if I don't follow the watering restrictions?: Yes. Violations may result in fines. Initial fines start at $100 and apply to each occurrence.

10. Who do I call if my neighbor waters all the time?: Call the Conservation Office at 321-567-3865. A flyer noting the restrictions will be sent to your neighbor. If inappropriate irrigation continues, they may be subject to fines. Fines start at $100 per occurrence.

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Water Resources - Field Operations

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1. What is backflow?: Normally water flows from Titusville’s water production facility to your home or business. When water flows in reverse, from your home or business into the water system that is backflow. Backflow is the undesirable reversal flow of a substance through a cross-connection and into the piping of a water system. The two types of backflow are backpressure and backsiphonage.

2. What is backsiphonage?: Backsiphonage occurs when a reduction in water pressure creates a vacuum or suction effect that enables a contaminant to be drawn into the drinking water distribution system. Examples of when water pressure within a water distribution system could drop are a main break or firefighting.

3. What is backpressure?: Backpressure is created when a non-drinking water system (such as an irrigation system with a well) is connected into the drinking water system and its pressure exceeds that of the drinking water system. The pressure from this outside system forces the drinking water to reverse its normal flow, which causes the contaminant to flow into the drinking water system.

4. What is a cross-connection?: A cross-connection is a connection between the public water system, such as Titusville’s drinking water system, and another source or system, such as an irrigation system.

5. How do you prevent backflow?

There are 6 basic devices that can be installed to prevent backflow:

Air gap
Double check valves with atmospheric vent
Double check valve
Residential dual check valve
Reduced pressure principle assembly
Vacuum breaker assembly

The device used depends on the degree of hazard to the water system presented by the type of service. Determination as to what device is required is made by Water Resources Field Operations.

6. What is a backflow prevention assembly?: A backflow prevention assembly (BPA) is an approved, testable device that uses valves in different configurations to prevent polluted or contaminated water from reversing direction and flowing back into the water system.

7. I have reclaimed water. Do I need backflow prevention?: Yes, Every property served with reclaimed water must have a backflow prevention assembly on all drinking water connections, including fire services.

8. Who tests and maintains backflow prevention assemblies?: Field Operations Division is responsible for testing and maintaining backflow assemblies.

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Water Resources - Grease Interceptors

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1. What is an external grease interceptor?: An external grease interceptor is an outside, underground, multi-compartment tank. It separates fats, oils, and grease (FOG) from wastewater and stores it for later disposal.

2. Why do I need an external grease interceptor?: You need an external grease interceptor to prevent fats, oils, and grease (FOG) from building up in and blocking sewer lines causing raw sewage backups. Sewage backups damage property, harm the environment, stop your business from operating, and affect our wastewater treatment process.

3. What businesses need an external grease interceptor?

Any establishment that prepares or serves food must have an external grease interceptor, including:

Bakeries
Church kitchens
Convenience stores
Day care centers
Delis
Grocery stores
Hospitals
Hotels
Ice cream shops
Nightclubs
Restaurants
Senior centers

4. Do I still need one if I don't serve fried food?

Yes. Just because you do not fry foods does not mean you are not sending fats, oils, and grease (FOG) down the drain. FOG is created from all kinds of foodstuffs that are both animal and vegetable based, including:

Butter
Dairy products
Food scraps
Frosting
Gravy
Ketchup
Mayonnaise
Salad dressing

5. Do I need a grease interceptor if I don't put grease down the drain??: Even if you don’t put food and condiments directly down the drain, the oils and grease from them ends up in wastewater from washing dishes, cleaning food prep and cooking equipment, and washing floors.

6. Can't I just add hot soapy water to the grease and pour it down the drain?

Nope. Pouring liquid grease down a drain with hot soapy water does not prevent fats, oils, and grease (FOG) nor does it eliminate the need for a grease interceptor. The grease will cool and harden causing blockages and overflows.

Enzymes, chemicals, or other products designed to emulsify or liquefy grease are not acceptable substitutes for a grease interceptor. Garbage disposals are not acceptable substitutes, as they do not remove grease.

7. Who do I contact for more information?

Grease interceptor design and installation specifications are available from the Utility Engineering Division at 321-567-3859. Designs must be approved by the city prior to construction and/or installation.

For grease interceptor maintenance, inspection, and record-keeping requirements contact the Environmental Laboratory Services Division at 321-567-3892.

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Water Resources - Water Quality

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1. Is my water safe to drink?

At the Titusville Water Resources Department, we are dedicated to providing you and your family with premium drinking water and professional service. When you turn on your tap, you can be confident that you are receiving the highest quality of water possible. Our facilities are staffed with state-certified professionals; and our employees work 24 hours a day, 365 days a year to ensure that your drinking water is reliable, great-tasting, and meets all safety standards.

To learn more about our water quality, please see our annual water quality report, The Water We Drink.

2. How "hard" is Titusville water?: When people refer to "hard" water, they usually are referring to water that is high in calcium and magnesium; although any substance in water that forms an insoluble curd with soap (keeps soap from lathering or cleansing) causes hardness. In 2018, our water hardness averaged 80 parts per million (ppm) or approximately 80 milligrams per liter (mg/L) or approximately 4.65 grains per gallon (gpg). Although there are many classification scales of water hardness, the American Water Works Association’s scale rates moderately hard water as between 75 and 150 mg/L, hard water as being between 150 and 300 mg/L, and very hard water as being above 300 mg/L. If water is too "soft," it can cause copper to leach from your home’s interior plumbing into your water

3. What makes water look cloudy or milky?: Water can sometimes appear cloudy or milky because of air in the water. If you fill a clear glass with the water and let it sit for a few moments, the water should clear. If the water clears from the bottom first, then the air bubbles were caused either by dissolved oxygen being released or air trapped in the plumbing. The water is safe to use. If the water does not clear or if there silt remaining at the bottom of the glass, contact Water Resources at 321-567-3875.

4. What is that whitish, flakey build-up I sometimes find on my shower heads or faucet aerators?: The build-up you see may be calcium deposits from your hot water heater. Over time, calcium deposits can build up in your hot water heater tank. To prevent this from happening, you should flush your hot water heater tank in accordance with the manufacturer’s instructions.

5. A company contacted me and said that I needed to purify my water. Do I?: Titusville’s drinking water meets or exceeds all federal and state standards for safe drinking water. There are many businesses that sell water "purification" devices. Consumers should always exercise caution when purchasing any device that connects into their water system. If you have any concerns regarding the quality of your drinking water, contact Titusville’s Water Resources Water Production Division at 321-567-3855.

6. I got a notice in the mail that my water should be tested and that a company was conducting free inspections. Do I need to do this? Is this company with the city?

Titusville’s drinking water meets or exceeds all federal and state standards for safe drinking water. Consumers should always exercise caution when they are contacted by a vendor that they have not contacted first. Never allow a stranger inside your home. The City of Titusville Water Resources Department uses city employees to monitor water quality and for sampling; and, all city employees will have a city identification.

Contact Information

If you have any concerns regarding the quality of your drinking water contact Titusville’s Water Resources Water Production Division at 321-567-3855. If you have any concerns as to whether someone is an employee of the City of Titusville Water Resources Department, contact Titusville’s Water Resources at 321-567-3855 or the City of Titusville Human Resources Department at 321-567-3726.

7. What is the pH of Titusville's water?: pH is a measurement of how acidic or basic (alkaline) a solution may be. pH is measured on a scale of 0 to 14, with 7 being neutral. Basic water contains extra hydroxyl (OH-) ions and would have a pH value greater than 7; Acidic water contains extra hydrogen ions (H+) and would have a pH of less than 7, with 0 being the most acidic. In 2010, Titusville’s water had an average pH of 9.0.

8. I received a notice in the mail about getting insurance for the maintenance and repair of my exterior water line. Do I need to do this?

The City of Titusville Water Resources Department is responsible for maintaining the waterline up to your water meter. The line that goes from the meter to the house is the customer’s responsibility to maintain. Builders in the late 40s through the 60s often installed a galvanized metal pipe from the water meter to the house. After 30 or 40 years, most homeowners with this type of connection replace the pipe because the mineral buildup and corrosion in the pipe can diminish the amount of water able to flow through it, causing low water pressure.

Water lines are also replaced when they are damaged (such as being punctured by improper digging) and begin to leak. A knowledgeable homeowner or a plumber is able to make this type of replacement. The old metal pipe is usually replaced with a PVC pipe, which is also used in newer homes. PVC pipe does not corrode and is not as susceptible to mineral buildup. Other than to change out the old metal pipe, this water line is rarely if ever replaced by homeowners unless there are unusual circumstances that damage or stress the pipe.

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