Did you receive a stormwater assessment letter from the City that was hard to read? We are aware of the issue and sincerely apologize. Our printing vendor’s software experienced a glitch and the wrong font was used. The printing vendor is currently in the process of reprinting and remailing the correct letter at no extra cost to the City. You should be receiving a second, easier to read letter, within the coming days. Thank you for you patience and understanding. In the meantime you can visit http://www.titusville.com/Page.asp?NavID=1725 for more information.
 
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SPACER*
P.O Box 2807, (32781-2807)
555 S. Washington Ave.
Titusville, Fl 32796
Phone: (321) 383-5791
Fax: (321) 383-5848
Contact: Customer Service
Email: 
Hours: 8:00 AM - 5:00 PM Monday through Friday
The City of Titusville, Florida / Support Services / Customer Service/Utility Billing

Customer Service/Utility Billing

Customer Service Information

Emergency Utility Service:
For a water main break or sewer backups during working hours (Mon-Fri. 7:30 am to 4:00 pm) call Water Resources Field Operations at 321-567-3883.  AFTER HOURS call the emergency number, 321-383-5657.

Important Information:
The City is not responsible or liable for loss or damage to any person or property whatsoever, resulting directly or indirectly from flooding and water discharge beyond the water meter.  Metered water is the property of the customer and it is the customer’s responsibility.

Click here for "Where does the water go?"

Our Customer Service Staff can be reached Monday through Friday from 8:00 a.m. to 5:00 p.m, 321-383-5791. You can also email customerservice@titusville.com.

Customer Service Representatives can assist with or provide the following types of utility service requests:

  • Start/stop utility services
  • Answer utility billing and/or stormwater billing questions
  • Transfer utility services
  • Make credit card payments (Visa or MasterCard)
  • Apply for a leak or pool fill adjustment
We are currently experiencing technical issues with the software for our web payment system and are working to resolve them. To make credit card payments, please use our Interactive Voice Response system by dialing 321-383-5791 and following the prompts. Thank you for your patience and cooperation.

To Continue To Online Bill Pay Click Here

Questions or issues with your login, please email customerservice@titusville.com or call 321-383-5791.

 

 



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The City of Titusville, Florida
P. O. Box 2806, (32781-2806) - 555 S. Washington Avenue - Titusville, FL 32796 - Phone: (321) 567-3775 - Fax: (321) 383-5704 - Site by Project A