The City of Titusville, Florida / Water Resources / Water Reclamation / Understanding Reclaimed Water ServiceUnderstanding Reclaimed Water Service
Are you a Titusville reclaimed water customer? If you are, please be aware that there may be times when you will experience an interruption in your reclaimed water service. Even though reclaimed water is limited to irrigation and falls under the City's irrigation restrictions, Water Resources understands that any interruption can be upsetting. Below is some information that may help you to understand why service interruptions are sometimes necessary.
What is reclaimed water? Reclaimed water is treated sewage effluent, which means at one time it was sewage that was received at one of Titusville’s reclaimed water plants, the Blue Heron or the Osprey. At the reclaimed water plants, sewage is treated to near drinking water quality and then sent back out through an entirely separate distribution system to be REUSED for irrigation.
Reclaimed water is regulated through the Florida Department of Environmental Protection. It must meet specific standards before it can be distributed to our customers. If something as simple as the cloudiness of the water, known as turbidity, exceeds the standard, then it cannot be distributed.
Reclaimed water is considered an accessary service--it is not necessary for basic health and safety like drinking water. For that same reason, it is not a guaranteed service. If our supply becomes limited or if the quality of the reclaimed water does not meet standards, then we must discontinue service until an adequate supply is available or until it does meet standards. Since its use is limited to irrigation or to commercial cooling towers, interrupting this service, although inconvenient, is not life-threatening.
Whenever there is any kind of service interruption, Titusville’s Water Resources Department works to minimize its impact on our residents. Although every effort is made to restore service as quickly as possible, the primary goal is to restore the quality of our reclaimed water to the same high levels our residents have come to expect from us. We appreciate the cooperation and understanding of our customers during these interruptions.