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Completed Lean Projects

P.O. Box 2806
555 S. Washington Avenue
Titusville, FL 32781
Phone: 321-567-3708
Fax: 321-383-5702
Contact: Lisa Kubeika
Email: 
The City of Titusville, Florida / City Manager's Office / LEAN Team / Current Lean Projects

Current Lean Projects

PROJECT NAME DEPARTMENT Description DMAIC STATUS GREEN/BLACK BELT Expected Cost/Time Savings
Records Paper Reduction City Clerk Records: more digital, less paper: Reducing paper copies of contracts through digital records. Analyze Brenda Evans  
Land Development Regulations Community Development Land Development Code update:  Bringing Code up to date. Control Brad Parrish  
Shop Drawing Community Development Shop drawing review: Streamlining process. Control Preston Yates  
Street Naming and Addressing Community Development Revise the City’s street naming and addressing standards to be consistent with the USPS. Define Brad Parrish  
Utility Customer Issue WIP Community Development Reduce the time by staff to resolve issues with the Customer Service and Utility Department and residents and business owners. Measure Mariana Hristova/ Kenneth Dobson  
Patient Refusal Process Fire Reduce WIP when a patient refuses treatment from Emergency Services. Analyze John Hustoles  
City Fleet Police City Fleet is increase the overall performance of City Fleet due to higher demand.
 
Define Glenn Hamann  
Court Work Process Police To decrease the number of emails between the State Attorneys Officer and the Police Department in regards to court work cases.  To “lean” the current process. Improve Erlina Lively/Jeff King  
Vehicle Repair Police Vehicle Repair down time and the negative effect on officers, citizens, and the city Measure Tyler Wright  
Regulation of Residential Property Police Regulation of Residential Property – target minimum standard housing issues within the City. Measure Glenn Tolleson  
NPDES Reporting Process Public Works Reduce the amount of time the NPDES reporting process takes. Control Sandra Reller  
Solid Waste Cart/Dumpster Processes Public Works Streamlining processes for cart and dumpster delivery, pick-up, charging for missing inventory, repairs and billing review Improve Dell Jensen/Sandra Reller Possible increase in revenue of $70,000/yr.
 
Solid Waste /Customer Service Public Works/
Support Services
Billing and Work Order Processes:  Establishing a focus group to address and resolve Solid Waste and Customer Service issues Measure Dell Jensen/Sandra Reller/ Carrie Beatty/ Brenda McGovern $7,000/yr. increase in revenue for Solid Waste
Electronic Timekeeping Support Services Electronic time keeping: Implementing Executime program to reduce paperwork and improve efficiency of payroll process. Control - Implementation in process Chris McGraw/HR  
Talking Points Support Services Information Retrieval and Organization for Titusville Talking Points. Analyze Shane Daily  
Worker’s Comp Support Services Education related to Workers Comp regulations and how it works in the State of Florida. Define Maureen Gochee/ Ashleigh Smith  
Accounts Receivable Miscellaneous Support Services Establishing procedures and a flow chart for the miscellaneous part of accounts receivable. No procedures exist at present. Define Phyllis Smith  
Grease Interceptor process Water Resources Establish a process for determination of grease interceptors Control/Quick Win Ashleigh Smith  
CitizenServe Construction Module Water Resources Interdepartmental CitizenServe status tracking and change approval module for construction phase. Define Andy Jantzer  
Waste Water Cost Eval Water Resources Water Reclamation Hauled Wastewater Cost Evaluation. Measure Matt Hixson  
**Highlighted cells are current Green Belt class projects.
 
Black Belt Certifications
NAME DEPARTMENT
Lisa Kubeika/Coordinator Special Projects
                                                                                                                          
Green Belt Certifications
NAME DEPARTMENT
Amelia Robinson/Co-Coordinator Internal Auditor
Jolynn Donhoff City Clerk
Brenda Evans City Clerk
Steve Adams Community Development
Eddy Galindo Community Development
Mandy Lamothe Community Development
Kwabena Ofosu (KB) Community Development
Gary Stepalavich Community Development
Trevor Traphagen Community Development
Preston Yates Community Development
Chad Lindquist Fire
Greg Sutton Fire
Matt Demmon Police
Tom House Police
Josh Little Police
Glenn Tolleson Police
Dell Jensen Public Works
Carrie Beatty Support Services
Kelly Edens Support Services
Maureen Gochee Support Services
David Marquardt Support Services
Brenda McGovern Support Services
Jim Thomas Support Services
Ashleigh Smith Water Resources
Andy Jantzer Water Resources
Doug Larkins Water Resources
 
 
Current Green Belt Candidates
NAME DEPARTMENT Project Name
Paul Ballington Community Development TBD
Ibis Berardi Community Development TBD
Mariana Hristova Community Development Coop - Reduce the time by staff to resolve issues with the Customer Service and Utility Department and residents and business owners.
Kenneth Dobson Community Development Coop - Reduce the time by staff to resolve issues with the Customer Service and Utility Department and residents and business owners.
Brad Parrish Community Development TBD
Sandra Reller Public Works NPDES Reporting Process; Stormwater
Ray Austin Support Services TBD
Shane Daily Support Services Information Retrieval and Organization for Titusville Talking Points
Phyllis Smith Support Services TBD
Gerald Ford Fire TBD
John Hustoles Fire Patient Refusal Process
Erlina Lively Police Court Work Process
Glenn Hamann Police TBD
Ken Hutchings Police TBD
Victor Rodriguez Police TBD
Lincoln Strom Police TBD
Tyler Wright Police Vehicle Repair down time and the negative effect on officers, citizens, and the city
Matt Hixson Water Resources Water Reclamation Hauled Wastewater Cost Evaluation
 
Yellow Belt Certifications
Tom Abbate Assistant City Manager
Debra Denham City Clerk
Peggy Busacca Community Development
Laurie Dargie Community Development
Kenneth Dobson Community Development
Karen Dorman Community Development
Edyie McCall Community Development
Lorrie Ott Community Development
Brad Parrish Community Development
Chief Mike Woodward Fire
Glen Hamann Police
Chief John Lau Police
Kevin Cook Public Works
April Chapman Support Services
Bridgette Clements Support Services
Charlene Amos Water Resources
Joe Denaro Support Services
Renee Kusterer Support Services
Jesus Vieiro Support Services
Phyllis Smith Support Services
Mike Artelli Support Services
Larry Ladd Water Resources
Sean Stauffer Water Resources
Jonathan Watson Water Resources
 
 

P. O. Box 2806, (32781-2806) - 555 S. Washington Avenue - Titusville, FL 32796 - Phone: (321) 567-3775 - Fax: (321) 383-5704 - Site by Project A