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The City of Titusville, Florida / News

Utility Bill Pay Automated Phone System Implementation

We have resolved the operating difficulties on our newly installed Interactive Voice Response (IVR) system for Customer Service.  This new system more than doubles the previous call volume capacity for incoming utility billing queries and customer service requests.    We thank you for your patience and understanding over the past several weeks as our staff and vendors worked to resolve the operating problems associated with rolling out this new technology.
 



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P. O. Box 2806, (32781-2806) - 555 S. Washington Avenue - Titusville, FL 32796 - Phone: (321) 567-3775 - Fax: (321) 383-5704 - Site by Project A