|Posting Number: ||45403017 & 45403019|
|Job Title: ||911 Public Safety Telecommunicator|
| ||Open |
|Job Class: ||Full Time|
|Job Hours: ||40 hours/week|
|Description: ||ESSENTIAL FUNCTIONS:|
Highly responsible work receiving and disseminating all police, fire rescue, and medical calls for service via the E911 System and 800 MHz radio system. This is a critical position due to the fact that the majority of the calls for help are initially received by the dispatcher. Answers all telephone lines (E911 and administrative). Receives complaints, calls for help, reports of deaths, injuries, etc. and dispatches the proper unit(s) to respond (ambulance, wrecker, etc.). Records all data reported for officer response and analyzes the information for input into a Computer-Aided Dispatch System. Operates radio console for Police Department and uses Computer-Aided Dispatch, Criminal Justice Computer, E911 PSAP and administrative telephones. Performs clerical duties and computer related work as required. Ability to learn and use the Ten Codes and Dispatch Signals and abbreviations, read and use maps to speak with a clear, well-modulated voice and to use proper grammar required. Ability to maintain poise, to think clearly, to remain calm, and to respond to emergencies under stressful conditions. Ability to maintain an effective working relationship with co-workers and citizens required. Subject to emergency call-out during off-duty hours and on weekends as required.
MINIMUM QUALIFICATIONS FOR EDUCATION AND/OR EXPERIENCE:
High School graduate or equivalent diploma required. Clerical experience useful but not required. A combination of education and experience may be considered. Must pass a 45 WPM typing skill test. Required to pass 232-hour state-required training course and obtain the State 911 PST Certification within one year of employment. Work is performed on a rotating shift basis; including weekends and holidays. Must have reliable telephone service. Must pass Criticall Skills testing and complete a 2-4 hour observation in the Titusville Police Department Communications Center prior to interview opportunity,
INTERVIEW PROCESS INCLUDES BACKGROUND CHECK, POLYGRAPH AND PSYCHOLOGICAL TESTING.
The City of Titusville is an equal opportunity employer that does not discriminate on the basis of race, color, creed, national origin, sex, or disability. As part of our commitment to a drug-free workplace, a job applicant is offered employment conditional upon successfully passing a drug test. Refusal to take the test, or failure to pass the test according to minimum standards, is cause for disqualification. If you become employed with the City, you may be required to again submit to a drug test as requested. Your refusal, or failure to pass the test according to minimum standards, will result in your termination.
The City will provide reasonable accommodations necessary to applicants with disabilities preventing them from completing a City application form. Please contact the Human Resources Coordinator immediately if you need a special accommodation.
EQUAL OPPORTUNITY EMPLOYER